Intake Coordinator/ Home Health

BrightSpring Health Services; Murfreesboro (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical & dental benefits

Disability coverage

Life insurance

Paid time off

401(k) plan

Flexible Spending Account

Employee Assistance Program

Vendor discounts

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, is seeking Home Health Intake Coordinators to support patients from referral through admission. You will oversee patient education, plan of care initiation, and coordination with multiple providers to ensure timely home health services.

The role requires RN or LPN licensure, at least two years in healthcare, and knowledge of insurance reimbursement guidelines.

Qualifications

• Registered Nurse or Licensed Practical Nurse with current licensure to practice in state of operation.
• 2 years healthcare experience, home health experience preferred.
• Working knowledge of insurance reimbursement guidelines.

Responsibilities

• Complete the intake process from initial referral contact to home care admission
• Provide direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
• Utilize clinical knowledge to triage incoming referrals to determine necessity of timeline initiation of care
• Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
• Document pertinent information regarding the patient's demographics, medical condition, medications and treatments, and service being requested
• Communicate home care criteria to referral sources and serve as a resource for home care criteria and alternatives to internal and external customers
• Ensure face-to-face visit has been arranged if needed
• Report problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
• Establish and maintain positive working relationships with current and potential referral sources
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned

Skills

Registered Nurse or Licensed Practical

2 years healthcare experience

Insurance reimbursement guidelines

Job description

Our Company

Adoration Health

Overview

Our Home Health Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!

Our comprehensive benefits include:

• Medical and dental benefits
• Short- and long-term disability
• Life insurance
• Paid time off
• 401(k) program
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Vendor discounts

Responsibilities

• Complete the intake process from initial referral contact to home care admission
• Provide direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
• Utilize clinical knowledge to triage incoming referrals to determine necessity of timeline initiation of care
• Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
• Document pertinent information regarding the patient's demographics, medical condition, medications and treatments, and service being requested
• Communicate home care criteria to referral sources and serve as a resource for home care criteria and alternatives to internal and external customers
• Ensure face-to-face visit has been arranged if needed
• Report problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
• Establish and maintain positive working relationships with current and potential referral sources
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned

Qualifications

• Registered Nurse or Licensed Practical Nurse with current licensure to practice in state of operation
• 2 years healthcare experience, home health experience preferred
• Working knowledge of insurance reimbursement guidelines
• Commitment to clinical and documentation excellence

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.