Home Health Intake & Insurance Verification Specialist

Rotech Healthcare; Flagstaff (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, vision coverage

401(k) plan

Employee recognition programs

Mileage reimbursement

On-call rotations (as applicable)

Job summary

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our team. You will be the first contact for patients and referral sources, handling intake, verify insurance coverage, and coordinate durable medical equipment and respiratory services.

Experience in home healthcare, medical billing, or insurance verification is a plus. The role offers a fast-paced, patient-centered environment with opportunities to grow.

Qualifications

• High school diploma or GED required.
• Preferred 1 year of related work experience.
• Experience in home healthcare, medical billing, or patient intake preferred.

Responsibilities

• Handle patient intake and verify insurance coverage.
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Communicate with patients, referral sources, and internal teams to ensure timely service.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Detail oriented

Multi-tasking

Confidentiality

English proficiency

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our team. You will be the first contact for patients and referral sources, handling intake, verify insurance coverage, and coordinate durable medical equipment and respiratory services.

Experience in home healthcare, medical billing, or insurance verification is a plus. The role offers a fast-paced, patient-centered environment with opportunities to grow.