Home Health Intake & Insurance Support Specialist

Rotech Healthcare; Villa Rica (GA); Presencial; USD 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Medical, dental, vision coverage

401(k) program

Employee discount and recognition

Resumo da oferta

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative for Home Healthcare Intake and Insurance Verification.

You will be the first point of contact for patients and referral sources, ensuring accurate intake and qualifying insurance coverage for durable medical equipment and respiratory services. Ideal candidate has experience in home healthcare, medical billing, or insurance verification, and thrives in a fast-paced, patient-centered environment.

Qualificações

• High school diploma or GED required.
• One year of related work experience preferred.
• Experience in home healthcare, medical billing, or patient intake preferred.
• Familiarity with insurance verification and reimbursement practices.
• Knowledge of medical terminology and durable medical equipment is a plus.

Responsabilidades

• Be the first point of contact for patients and referral sources, ensuring accurate intake.
• Verify insurance coverage (Medicare, Medicaid, private payers).
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Communicate with patients and internal teams to ensure timely service.
• Assist with office operations including deposits and batch reporting.

Conhecimentos

Communication

Independent work

Problem solving

English proficiency

Confidentiality

Multi-tasking

Formação académica

High school diploma or GED

Ferramentas

Outlook

Word

Excel

Microsoft Office

Descrição da oferta de emprego

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative for Home Healthcare Intake and Insurance Verification.

You will be the first point of contact for patients and referral sources, ensuring accurate intake and qualifying insurance coverage for durable medical equipment and respiratory services. Ideal candidate has experience in home healthcare, medical billing, or insurance verification, and thrives in a fast-paced, patient-centered environment.