Home Health Intake Coordinator

Phoenix Home Care; Wichita (KS); On-site; USD 26,000 - 29,000; Full time

Job summary

Phoenix Home Care & Hospice in Wichita, KS is seeking a Home Health Intake Coordinator to be the first point of contact for families needing care. You will help ensure referrals are processed efficiently and that our nurses receive the support they need to deliver exceptional service.

This role emphasizes organization, empathy, and clear communication, with a Monday through Friday, 8:00 am to 5:00 pm schedule in an on-site office.

Qualifications

• 1+ year of office experience; healthcare knowledge a plus.
• Strong data entry and computer skills.
• Excellent phone etiquette and clear communication.

Responsibilities

• Process and coordinate new referrals for home health services.
• Partner with sales and marketing to keep communication seamless.
• Support local operations with scheduling, insurance verification, and problem-solving.
• Maintain accurate records and provide clear communication with staff and families.
• Bring flexibility, organization, and positivity to a fast-paced office environment.
• Weekend On-Call Rotation

Skills

Office experience

Data entry

Phone etiquette

Organization

Empathy

Willing to train

Job description

Home Health Intake Coordinator
Wichita, KS | $19–21/hr | Monday-Friday 8:00am-5:00pm

Utilize your organizational abilities and empathy in a position that truly impacts lives.
At Phoenix Home Care & Hospice, we’re not merely filling a vacancy — we’re creating a team of compassionate, motivated professionals who seek to find meaning in their work. As a Home Health Intake Coordinator, you will serve as the initial point of contact for families in need of care, ensuring that referrals are processed efficiently and that our nurses receive the necessary support to deliver exceptional service.

This role encompasses much more than just paperwork — it's about guaranteeing that individuals in our community receive the care they need, when they need it the most.

What You’ll Do

• Process and coordinate new referrals for home health services
• Partner with our sales and marketing team to keep communication seamless
• Support local operations with scheduling, insurance verification, and problem-solving
• Maintain accurate records and provide clear communication with staff and families
• Bring flexibility, organization, and positivity to a fast-paced office environment
• Weekend On-Call Rotation

What We’re Looking For

• 1+ year of office experience preferred (healthcare knowledge a plus!)
• Strong computer and data entry skills
• Excellent phone etiquette and communication skills
• Reliable, detail-oriented, and highly organized
• Positive attitude, strong work ethic, and a heart for service
• Willing to train the right person with the right drive

At Phoenix, our mission is to create New Beginnings — for our clients, and for our team.

• Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.