Home Health Intake Specialist — Meaningful Coordination

Phoenix Home Care & Hospice; Wichita (KS); On-site; USD 26,000 - 29,000; Full time

Job summary

Phoenix Home Care & Hospice in Wichita, KS is seeking a Home Health Intake Coordinator to be the first point of contact for families in need of care, ensuring referrals are processed efficiently and our nurses have the support they need to deliver excellent service.

This role emphasizes scheduling, insurance verification, and accurate record-keeping, with a weekend on-call rotation as part of a dynamic, mission-driven office.

Qualifications

• 1+ year of office experience; healthcare knowledge a plus.
• Strong data entry and computer skills.
• Excellent phone etiquette and communication skills.
• Reliable, detail-oriented, and highly organized.
• Positive attitude and a heart for service.

Responsibilities

• Process and coordinate new referrals for home health services.
• Coordinate with our sales and marketing team to keep communication seamless.
• Support local operations with scheduling, insurance verification, and problem-solving.
• Maintain accurate records and provide clear communication with staff and families.
• Bring flexibility, organization, and positivity to a fast-paced office environment.
• Weekend On-Call Rotation

Skills

Office experience

Data entry

Phone etiquette

Organizational skills

Empathy

Tools

Computer skills

Job description

Phoenix Home Care & Hospice in Wichita, KS is seeking a Home Health Intake Coordinator to be the first point of contact for families in need of care, ensuring referrals are processed efficiently and our nurses have the support they need to deliver excellent service.

This role emphasizes scheduling, insurance verification, and accurate record-keeping, with a weekend on-call rotation as part of a dynamic, mission-driven office.