Home Health Intake Specialist — Weekend On-Call

Phoenix Home Care & Hospice; Overland Park (KS); Sur place; USD 25 000 - 29 000; Plein temps

Résumé du poste

Phoenix Home Care & Hospice in Overland Park, KS is seeking a Home Health Intake Coordinator to be the first point of contact for families in need of care. This role ensures referrals are processed efficiently and nurses receive the support they need to deliver exceptional service.

You will work on coordinating referrals, scheduling, insurance verification, and maintaining accurate records. The position emphasizes organization, empathy, and dependable communication to help our community access

Qualifications

• 1+ year of office experience preferred (healthcare knowledge a plus!).
• Strong computer and data entry skills.
• Excellent phone etiquette and communication skills.
• Reliable, detail-oriented, and highly organized.
• Positive attitude, strong work ethic, and a heart for service.
• Willing to train the right person with the right drive.

Responsabilités

• Process and coordinate new referrals for home health services.
• Partner with our sales and marketing team to keep communication seamless.
• Support local operations with scheduling, insurance verification, and problem-solving.
• Maintain accurate records and provide clear communication with staff and families.
• Bring flexibility, organization, and positivity to a fast-paced office environment.
• Weekend On-Call Rotation.

Connaissances

Phone etiquette

Data entry

Computer skills

Detail-oriented

Organized

Empathy

Outils

Microsoft Office

Description du poste

Phoenix Home Care & Hospice in Overland Park, KS is seeking a Home Health Intake Coordinator to be the first point of contact for families in need of care. This role ensures referrals are processed efficiently and nurses receive the support they need to deliver exceptional service.

You will work on coordinating referrals, scheduling, insurance verification, and maintaining accurate records. The position emphasizes organization, empathy, and dependable communication to help our community access