Home Health Growth & Client Retention Strategist

Changing Lives Family Care; Virginia Beach (VA); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

On Point Home Care Inc. is seeking an experienced Home Health Care Marketing Representative / Client Retention Specialist to promote our home care services, generate new client referrals, build professional relationships, and maintain long-term client satisfaction.

Applicants MUST have experience in home care marketing, public speaking, client acquisition, and retaining home care clients. Ideal candidate will attract new clients, retain existing relationships, and collaborate with families,

Qualifications

• Previous professional experience in home care marketing or client relationship management.
• Proven experience retaining home care clients and maintaining client satisfaction.
• Demonstrated experience generating new client referrals.
• Previous public speaking and professional presentation experience.
• Strong communication, networking, and customer service skills.

Responsabilités

• Marketing and Client Acquisition: Develop strategies to increase admissions and generate referrals from hospitals, facilities, senior centers, and physician offices.
• Client Retention — REQUIRED EXPERIENCE: Maintain regular communication with clients/families and reduce service cancellations.
• Public Speaking and Community Outreach — REQUIRED EXPERIENCE: Present to healthcare professionals, senior groups, and community organizations; represent the company at events.
• Referral Relationship Management: Maintain and expand relationships with referral partners and discharge planners across Hampton Roads.
• Reporting and Performance: Submit weekly reports and track inquiries, referrals, admissions, and cancellations.

Connaissances

Home care marketing

Public speaking

Client acquisition

Client retention

Relationship building

Description du poste

On Point Home Care Inc. is seeking an experienced Home Health Care Marketing Representative / Client Retention Specialist to promote our home care services, generate new client referrals, build professional relationships, and maintain long-term client satisfaction.

Applicants MUST have experience in home care marketing, public speaking, client acquisition, and retaining home care clients. Ideal candidate will attract new clients, retain existing relationships, and collaborate with families,