Home Health Community Liaison

Deercreekseniorliving; Washington; On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA and FSA

Free telehealth programs

Paid holidays, sick leave, and PTO

401(k) with company match

Life and AD&D insurance

Mileage reimbursement

Tuition reimbursement

Employee Assistance Program

Flexible scheduling

Career progression

Professional development

Job summary

Alpha Home Health & Hospice is seeking a Home Health Community Liaison in King County to connect referral sources, patients, and our clinical team for seamless transitions and high-quality care.

The role emphasizes developing partnerships with hospitals and physicians, educating referral sources on services, and driving admissions while travelling across the region.

Qualifications

• Must have experience in healthcare sales/community marketing with a verifiable network of accounts, preferably with a home health and/or hospice agency.
• Exceptional communication, negotiation, and relationship-building skills.
• Knowledge of Medicare guidelines for home health is a big plus, but not required.
• Possesses tenacity, empathy, emotional intelligence, and a solutions-oriented mindset.

Responsibilities

• Respond to patient and referral source requests and concerns.
• Forge strong partnerships with hospitals, physicians, and community organizations to expand access to care by meeting face-to-face with potential key referral sources.
• Educate referral sources on Alpha's services, ensuring patients receive the right care at the right time while maintaining positive relationships with current referral sources.
• Coordinate smooth, timely admissions for patients transitioning to home health.
• Travel to and represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groups.
• Identifies, contacts, and manages potential clients, patients, and referral sources.
• Sources potential, appropriate patients in the community through meeting with referral sources and patients.
• Meet and/or exceed home health referral and admission goals.

Skills

Healthcare sales

Community marketing

Communication

Negotiation

Relationship-building

Empathy

Travel readiness

Education

Associate degree

Bachelor's degree

Job description

Alpha Home Health & Hospice, a 5-star Medicare-rated agency, is seeking to add a Home Health Community Liaison for King County. As a Home Health Community Liaison, you’ll be the vital link between referral sources, patients, and our clinical team—ensuring seamless transitions and exceptional experiences. If you’re passionate about connecting people to life-changing care, this is your opportunity.

Pay That Rewards Your Effort

• Base salary is $85,000 to $100,000 annually, DOE
• Additional incentive bonuses based on productivity and individual performance

Benefits

• Medical, Dental, and Vision coverage with HSA and FSA
• Free telehealth programs for convenient access to care
• Paid holidays, sick leave, and PTO to promote work-life balance
• 401(k) with company match and paid
• Life and AD&D insurance
• Mileage and tuition reimbursement
• Employee Assistance Program, emergency fund access, and referral bonuses
• Flexible scheduling and a fun, collaborative, and supportive team environment
• Career progression: Opportunities to advance into leadership, strategic development, or regional roles
• Professional development: Comprehensive training, tuition reimbursement, and mentorship to help you achieve your goals

Flexibility That Enhances Your Life

We understand that professionals have different needs at different stages of life. That’s why we offer flexibility that empowers you:

• Manage your own schedule to align with your life and your market
• Autonomy to plan your day around building relationships and driving results
• Support from a team that values your independence and empowers your success

Your Impact as a Home Health Liaison

• Respond to patient and referral source requests and concerns
• Forge strong partnerships with hospitals, physicians, and community organizations to expand access to care by meeting face-to-face with potential key referral sources
• Educate referral sources on Alpha's services, ensuring patients receive the right care at the right time while maintaining positive relationships with current referral sources
• Coordinate smooth, timely admissions for patients transitioning to home health
• Travel to and represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groups
• Identifies, contacts, and manages potential clients, patients, and referral sources
• Sources potential, appropriate patients in the community through meeting with referral sources and patients
• Meet and/or exceed home health referral and admission goals

What You Bring to the Table

• An associate or bachelor’s degree in Marketing, Business, or health-related science is preferred, but not required
• **Must have experience in healthcare sales/community marketing with a verifiable network of accounts, preferably with a home health and/or hospice agency.
• Exceptional communication, negotiation, and relationship-building skills
• Knowledge of Medicare guidelines for home health is a big plus, but not required
• Possesses tenacity, empathy, emotional intelligence, and a solutions-oriented mindset
• Clinicians (therapists/nurses/social workers) are strongly encouraged to apply
• Licensed and insured driver with reliable transportation (daily travel is required)

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO: Customer Second (Employee First!) Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebration Ownership

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

At Alpha Home Health, we believe in making sure that we have the right team in place. Our team is skilled and passionate about providing care that exceeds expectations. We have created a culture of teamwork and support for our staff that is unlike any in the industry. This allows our talented team to focus on what they do best.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.