Home Health Client Services Manager — Lead in Care

BAYADA Home Health Care; Yorktown (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid weekly

Mon-Fri work hours

Comprehensive benefits package

Job summary

BAYADA Home Health Care is seeking a Client Services Manager in Yorktown, VA to join our Medicare-certified Home Health Senior Living Office. You will lead client services, coordinate scheduling, and build relationships with clients and referral sources.

The role emphasizes supervisory responsibilities, strong EMR skills, and a commitment to compassionate, reliable home health care with a supportive team.

Qualifications

• Bachelor degree preferred or Associates minimum.
• Prior knowledge of Medicare and OASIS is a plus.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Strong computer skills with electronic medical records.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide superior customer service and quality home care.
• Coordinate client services and manage emergent scheduling issues.
• Manage your Client Services Manager caseload.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics for fiscal management of your caseload.
• Partner with Clinical Managers to supervise field employees.

Skills

Communication skills

Interpersonal skills

Computer skills (EMR)

Supervisory experience

Education

Bachelor's degree preferred

Associate degree minimum

Tools

Electronic Medical Records (EMR)

Job description

BAYADA Home Health Care is seeking a Client Services Manager in Yorktown, VA to join our Medicare-certified Home Health Senior Living Office. You will lead client services, coordinate scheduling, and build relationships with clients and referral sources.

The role emphasizes supervisory responsibilities, strong EMR skills, and a commitment to compassionate, reliable home health care with a supportive team.