Client Services Manager - Lead Growth & Care Delivery

BAYADA Home Health Care; Reading (Berks County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, prescription, and vis

401(k) with company match

Paid holidays, vacation, and sick time

Tuition reimbursement

Employer-paid life insurance

Direct deposit

Employee Assistance Program

Career advancement and growth

Job summary

BAYADA Home Health Care is seeking a Client Services Manager for the Berks County Visits Office in Wyomissing, PA. The role focuses on coordinating high-quality home care, developing community relationships, and growing the office caseload.

Ideal candidates will have a Bachelor’s degree preference, healthcare experience, and strong leadership and communication skills to support clinical teams and improve service delivery in the Berks County region.

Qualifications

• Bachelor’s degree preferred.
• Prior healthcare, home health, or medical office experience beneficial.
• Supervisory or leadership experience a plus.
• Strong communication, organization, and interpersonal skills.

Responsibilities

• Coordinate client services and address scheduling needs.
• Grow and manage the office caseload.
• Build relationships with clients, referral sources, payors, and community organizations.
• Provide excellent customer service and support quality home care delivery.
• Partner with Clinical Managers to supervise field staff.

Skills

Healthcare management

Client relations

Scheduling coordination

Team leadership

Education

Bachelor's degree preferred

Tools

EMR systems

Job description

BAYADA Home Health Care is seeking a Client Services Manager for the Berks County Visits Office in Wyomissing, PA. The role focuses on coordinating high-quality home care, developing community relationships, and growing the office caseload.

Ideal candidates will have a Bachelor’s degree preference, healthcare experience, and strong leadership and communication skills to support clinical teams and improve service delivery in the Berks County region.