Home Health Care Scheduler & Care Coordinator

CenterWell Home Health; Durham (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Job summary

CenterWell Home Health is seeking a Patient Services Coordinator to manage scheduling for patients and coordinate with field staff, patients, and physicians. The role supports day-to-day office operations and staff management to ensure continuity of care.

Responsibilities include maintaining scheduling accuracy, handling infection-control forms, and serving as a point of contact during busy periods. The ideal candidate has 1+ year in home health and strong communication skills.

Qualifications

• Must possess excellent communication skills and the ability to interact with a diverse group of individuals.
• Must have at least 1 year of home health experience.
• Prior packet review / quality improvement experience preferred.
• Coding certification is preferred.

Responsibilities

• Manages schedules for all patients and updates agent unavailability.
• Initiates infection control forms and relevant reports when needed.
• Back up during lunch hours and busy times; refer clinical questions to Branch Director.
• Maintains hospitalization logs and coordinates notes with the team.
• Schedules visits, add-ons, and recertifications; ensures staff coverage for skilled visits.
• Runs scheduling reports and prepares weekly schedules for review and approval.

Skills

Communication skills

Home health experience

Packet review / QI experience

Coding certification

Job description

CenterWell Home Health is seeking a Patient Services Coordinator to manage scheduling for patients and coordinate with field staff, patients, and physicians. The role supports day-to-day office operations and staff management to ensure continuity of care.

Responsibilities include maintaining scheduling accuracy, handling infection-control forms, and serving as a point of contact during busy periods. The ideal candidate has 1+ year in home health and strong communication skills.