Home Health Care Coordinator & Delivery Specialist

Apria; Hampton (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short- and long-term disability

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Mental, physical, and financial well‑b

Well-being programs

Job summary

Accendra Health in the United States is seeking a role focused on maintaining relationships with current accounts and patients to ensure the provision of required home healthcare equipment. The anticipated hourly range is $20-25 USD per hour, with actual compensation varying by experience, skills, education, and location.

Ideal candidates will manage all account communications, coordinate documentation and delivery scheduling, and support patient care through effective problem solving and

Qualifications

• High School diploma required.
• At least 2 years of related experience.
• Must be at least 21 years of age or older at the time of hire.
• Geographically located within the assigned territory.
• Must possess a valid driver’s license.

Responsibilities

• Acts as a single point of contact for a specific account or accounts.
• Responds to customer needs, concerns and complaints in a timely manner.
• Consults with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages all follow-up functions with the account, post set-up.
• Oversees all transactions coming from a specific account, including all referral sources.
• Obtains documentation for orders to be entered into the system, service scheduling and billing.
• Contacts patients to confirm orders and communicates any financial obligations.

Skills

Business Acumen

Problem Solving/Analysis

Communication Proficiency

Personal Effectiveness/Credibility

Education

High School diploma

Valid Driver's License

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health in the United States is seeking a role focused on maintaining relationships with current accounts and patients to ensure the provision of required home healthcare equipment. The anticipated hourly range is $20-25 USD per hour, with actual compensation varying by experience, skills, education, and location.

Ideal candidates will manage all account communications, coordinate documentation and delivery scheduling, and support patient care through effective problem solving and