Home Health Care Coordination Specialist

Matrix Home Care LLC; Kissimmee (FL); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Matrix Home Health Care, based in Florida, seeks a detail-oriented Home Health Coordinator to streamline referrals, patient schedules, authorizations, and daily communications. You will serve as the hub among patients, families, clinicians, physician offices, referral sources, and agency leadership to keep services progressing smoothly.

The ideal candidate is organized, dependable, and proactive, capable of balancing multiple priorities and following through on tasks from start to finish.

Qualifications

• High school diploma or equivalent.
• Strong coordination, organization, and time management skills.
• Clear, professional communication and customer service skills.
• Confidence working independently and collaborating with a team.

Responsabilités

• Coordinate referrals from receipt through the start of services, ensuring required information and documentation are obtained.
• Track referral progress, identify barriers, and follow up to keep services moving forward.
• Maintain updates on patient status, pending items, and next steps.
• Build and maintain accurate patient schedules based on frequencies, clinician availability, geographic coverage, and authorization status.
• Coordinate coverage for new admissions, ongoing visits, and scheduling changes.
• Identify scheduling gaps and address coverage needs with clinical leadership.
• Communicate changes promptly to patients, caregivers, clinicians, and staff.
• Verify insurance eligibility, benefits, network participation, and authorization requirements.
• Submit and track initial and ongoing authorization requests.
• Monitor approved visits and authorization expiration dates for timely planning.
• Follow up on outstanding orders, clinical records, and visit documentation.
• Organize and prioritize incoming calls, emails, faxes, and service requests.
• Maintain records of communications and outstanding needs.

Connaissances

Coordination

Organization

Time management

Communication

Customer service

Independent work

Team collaboration

Formation

High School Diploma

Outils

Email

Spreadsheets

Computer-based systems

Description du poste

Matrix Home Health Care, based in Florida, seeks a detail-oriented Home Health Coordinator to streamline referrals, patient schedules, authorizations, and daily communications. You will serve as the hub among patients, families, clinicians, physician offices, referral sources, and agency leadership to keep services progressing smoothly.

The ideal candidate is organized, dependable, and proactive, capable of balancing multiple priorities and following through on tasks from start to finish.