Home Health Branch Coordinator — Administrative Impact

humana; Oak Brook (IL); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement

Paid time off

Job summary

Humana’s CenterWell Home Health in Illinois is seeking a Home Health Branch Coordinator to provide administrative support for patient medical records and billing, while coordinating calls, mail, and supplies. The role includes processing accounts payable and ensuring timely document handling in a busy branch environment.

You’ll manage orders, 485s, HIPAA compliance, scanning, and system updates (HCHB). A high school diploma and 2+ years in healthcare with home health experience are required,

Qualifications

• Must have a high school diploma or equivalent; typing and clerical skills.
• Minimum of two years in health care and one year in home health.
• Knowledge of Medicare guidelines for home health and hospice.
• Excellent customer service and written/oral communication skills.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and reprocess unsigned orders.
• Date stamp documents and scan into client chart within 24 hours.
• Fax discharge/transfer and case summaries as needed.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow and coordinate with branch admin for billing.
• Adhere to HIPAA/Privacy and Employee Compliance programs.
• Manage incoming calls, route to staff, and oversee phone system.
• Handle mail, office supplies, and distribution of medical supplies.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Medicare guidelines knowledge

Education

High school diploma

Tools

HCHB system

Microsoft Office

Job description

Humana’s CenterWell Home Health in Illinois is seeking a Home Health Branch Coordinator to provide administrative support for patient medical records and billing, while coordinating calls, mail, and supplies. The role includes processing accounts payable and ensuring timely document handling in a busy branch environment.

You’ll manage orders, 485s, HIPAA compliance, scanning, and system updates (HCHB). A high school diploma and 2+ years in healthcare with home health experience are required,