Home Equity Loan Specialist

Mountain America Credit Union; United States; Hybrid; USD 52,000 - 75,000; Full time

Job summary

Mountain America Credit Union in the United States is seeking a Loan Coordinator to own the member relationship from application through completion of a Home Equity loan, providing expertise and financial education with world-class service. The role focuses on guiding members, reviewing loan documents, ensuring compliance, and maintaining timely communication to deliver a smooth experience.

Ideal candidates have 1 year as a Loan Coordinator or 3 years in finance/sales, mortgage experience

Qualifications

• 1 year of experience as a Loan Coordinator or 3 years in finance or sales.
• Mortgage lending experience preferred.
• Ability to assess member needs and advise on financial options.
• Strong communication and organizational skills.

Responsibilities

• Provide exceptional member service throughout the loan process.
• Guide members through Home Equity loan applications and approvals.
• Review applications, analyze data, and verify borrower information.
• Communicate regularly with applicants to ensure timely service.
• Maintain confidentiality and meet deadlines.

Skills

Exceptional member service

Multi-tasking

Effective communication

Consultation approach

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Mountain America Credit Union in the United States is seeking a Loan Coordinator to own the member relationship from application through completion of a Home Equity loan, providing expertise and financial education with world-class service. The role focuses on guiding members, reviewing loan documents, ensuring compliance, and maintaining timely communication to deliver a smooth experience.

Ideal candidates have 1 year as a Loan Coordinator or 3 years in finance/sales, mortgage experience