Home Design Consultant — In-Store & Virtual

Crate and Barrel; Seattle (WA); On-site; USD 50,000 - 75,000; Full time

Job summary

Crate and Barrel designers help customers envision possibilities with the latest home design trends, guiding them from a full-home plan to a single accent piece. They use 2D/3D tools during in-store and in-home consultations to bring visions to life and drive sales, while maintaining brand standards in moodboards, product lists and client presentations.

Designers collaborate with store and design teams to stay ahead of trends, deliver timely projects, and maintain compelling product

Qualifications

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs.
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
• Ability to stay up to date on current design trends.
• Proven track record of building long-lasting relationships with customers.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
• Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
• Support store training and educating on design services, to drive a clear understanding of design services and offerings
• Develop new and lasting relationships with customers through networking and clienteling
• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
• Ability to stay up to date on current design trends
• Proven track record of building long-lasting relationships with customers

Skills

Spatial planning

Fabric selection

Lighting

Interior design styles

Communication skills

Technology proficiency

Floor planning

Trend awareness

Client relationships

Tools

Google Suite

2D/3D tools

Job description

Crate and Barrel designers help customers envision possibilities with the latest home design trends, guiding them from a full-home plan to a single accent piece. They use 2D/3D tools during in-store and in-home consultations to bring visions to life and drive sales, while maintaining brand standards in moodboards, product lists and client presentations.

Designers collaborate with store and design teams to stay ahead of trends, deliver timely projects, and maintain compelling product