Home Design Consultant (In-Home & Store)

Crate & Barrel; Palo Alto (CA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Crate & Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece.

In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor.

Qualifikationen

• 1+ years of relevant experience in Furniture Sales or Home Decor Design, or retail/customer service experience
• Experience working one-on-one with clients and recommending solutions
• Proficient in Google platforms and virtual communication
• Experience with design tools is a plus

Aufgaben

• Drive sales and a differentiated experience by providing enriching customer interactions and elevated design offerings in-store, in-home, and virtually
• Create elevated designs for customers using moodboards and 2D & 3D floor plans, product lists and client presentations
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner within determined timelines
• Demonstrate understanding of brand aesthetics and merchandising strategy by channel (Store, E-Commerce, Catalog)
• Maintain knowledge of product information, care instructions and industry trends to inform customer recommendations
• Deliver individual sales, KPI and service goals and engagement on the sales floor
• Develop lasting relationships with customers through networking and clienteling

Kenntnisse

Customer engagement

Design consultations

Moodboards

2D floor plans

3D floor plans

Product presentation

Technology proficiency

Tools

Google Suite

iPad

Design tools

Jobbeschreibung

Crate & Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece.

In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor.