Home Delivery Operations Lead

FDE LLC, d/b/a Ashley Northeast; Edison (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Medical, dental, and vision benefits

Referral bonuses

Birthday paid day

Job summary

Ashley Northeast is seeking a Home Delivery Lead to support daily warehouse operations and ensure safe, accurate deliveries. You’ll lead loadout, inspect delivery lanes, assist with issues, and keep the workflow moving in a fast-paced environment.

You will work with drivers and warehouse teammates, training staff, and supporting safety programs while maintaining strong communication and problem-solving to meet delivery goals and guest satisfaction.

Qualifications

• High School Diploma or equivalent.
• Experience in warehouse, home delivery, or logistics preferred.
• Prior lead or team-support experience preferred.
• Strong verbal and written communication skills.
• Working computer proficiency, including Microsoft Excel.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Lead and support daily Home Delivery loadout operations.
• Inspect and verify delivery lanes to ensure orders are accurate and ready for delivery.
• Assist delivery teams with order discrepancies and merchandise issues.
• Coordinate and inspect redelivery packages and special delivery inspection requests.
• Communicate with drivers, warehouse Team Members, and management to resolve issues.
• Monitor daily workflow to meet productivity and safety standards.
• Use company systems and Excel to track routes and reporting.
• Maintain accurate operational documentation.

Skills

Communication skills

Team leadership

Problem-solving

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Job description

Ashley Northeast is seeking a Home Delivery Lead to support daily warehouse operations and ensure safe, accurate deliveries. You’ll lead loadout, inspect delivery lanes, assist with issues, and keep the workflow moving in a fast-paced environment.

You will work with drivers and warehouse teammates, training staff, and supporting safety programs while maintaining strong communication and problem-solving to meet delivery goals and guest satisfaction.