Home Decor Sales Specialist — Delight Customers

Crate & Barrel; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Crate & Barrel is seeking a Sales Associate to guide customers in discovering home pieces, drive sales, and uphold brand standards on a beautifully presented sales floor.

You will collaborate with the team, support onboarding of new teammates, and ensure promotions and loyalty programs are effectively communicated to customers. A strong customer service background and adaptability are valued in this role.

Qualifications

• Customer service and retail experience preferred.
• Excellent interpersonal skills to build rapport with customers and associates.
• Ability to adapt to evolving business and learn quickly.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and product knowledge.
• Greet customers, respond to questions, process payments, and involve management as needed.
• Promote promotions and loyalty programs to customers.
• Maintain visual merchandising and store standards on the sales floor.
• Support onboarding of new teammates and foster teamwork.

Skills

Customer service

Retail experience

Interpersonal skills

Sales skills

Brand standards

Tools

POS system

AS400 system

SKU tagging guns

Two-way radio

Job description

Crate & Barrel is seeking a Sales Associate to guide customers in discovering home pieces, drive sales, and uphold brand standards on a beautifully presented sales floor.

You will collaborate with the team, support onboarding of new teammates, and ensure promotions and loyalty programs are effectively communicated to customers. A strong customer service background and adaptability are valued in this role.