Home Care Staffing Coordinator - Experience Needed (Bilingual Spanish)

City of Lincoln; New York (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) Matching

Life Insurance

Paid Time Off & Holidays

Wellness Perks

Bonuses

Job summary

Platinum Home Health Care in Brooklyn, NY, is seeking a Staffing Coordinator to efficiently coordinate and schedule home health aides to meet patient needs. You will maintain communication with aides and contracted facilities, prepare incident reports, and collaborate with multiple departments to improve patient care.

The role requires a college-level healthcare admin or related background, strong organizational and communication skills, and familiarity with healthcare regulations.

Qualifications

• A college degree in healthcare administration, business, or a related field is required or proven experience in staffing coordination, preferably in a home care or healthcare setting.
• Proficient in Microsoft Office Suite and scheduling software.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare regulations and compliance requirements.
• Adaptability to pressure.

Responsibilities

• Staffing and Scheduling: Develop and manage daily schedules for home health aides based on patient needs and contractual obligations. Ensure adequate coverage for all patients while optimizing the efficiency of staff schedules. Proactively address and resolve scheduling conflicts or issues.
• Communication: Maintain regular and clear communication with contracted facilities to understand patient status, care requirements, and any specific considerations. Collaborate with home health aides to relay patient information, care plans, and any changes in scheduling. Serve as a point of contact for addressing and resolving communication issues between home health aides and contracted facilities.
• Incident Reporting and Investigation: Promptly report and document any incidents or issues related to patient care, staff performance, or contractual obligations. Collaborate with relevant departments to thoroughly investigate incidents and implement corrective actions. Ensure compliance with all relevant regulations and guidelines in incident reporting and resolution.
• Collaboration with Other Departments: Work closely with Compliance and Recruitment to ensure home health aides meet all necessary qualifications and certifications. Collaborate with the Nursing Department to implement improvements based on incident investigations and reports. Coordinate with Payroll/Billing and Authorizations to address any billing or payment issues related to staffing.
• Reporting: Run daily reports to monitor and evaluate the efficiency and effectiveness of staffing schedules. Provide regular reports to management on staffing trends, incidents, and other relevant metrics. Analyze data to identify areas for improvement and implement changes to enhance overall performance.

Skills

MS Office

Scheduling software

Organizational skills

Communication skills

Regulatory knowledge

Adaptability

Education

High school

Job description

• Location 170 53rd Street, 3rd Floor,Brooklyn, NY, 11232,United States
• Base Pay $23.00 - $27.00 / Hour
• Other Compensation Bonuses & Incentives
• Job Category Home Care , Staffing , Coordination
• Relocation Expense Covered No
• Employee Type Full Time
• Required Degree High school
• Manage Others No

Contact information

• Phone [phone] EXT. 253
• Email [e-mail]

The Staffing Coordinator plays a pivotal role in our home care setting, responsible for efficiently coordinating and scheduling home health aides to meet the needs of our patients. This role involves maintaining effective communication with both our home health aides and contracted facilities, ensuring the seamless provision of care. The Staffing Coordinator will also be involved in incident reporting and investigation, collaborating closely with other departments to enhance overall patient care.

JOB DESCRIPTION:

• Staffing and Scheduling: Develop and manage daily schedules for home health aides based on patient needs and contractual obligations. Ensure adequate coverage for all patients while optimizing the efficiency of staff schedules. Proactively address and resolve scheduling conflicts or issues.
• Communication: Maintain regular and clear communication with contracted facilities to understand patient status, care requirements, and any specific considerations. Collaborate with home health aides to relay patient information, care plans, and any changes in scheduling. Serve as a point of contact for addressing and resolving communication issues between home health aides and contracted facilities.
• Incident Reporting and Investigation: Promptly report and document any incidents or issues related to patient care, staff performance, or contractual obligations. Collaborate with relevant departments to thoroughly investigate incidents and implement corrective actions. Ensure compliance with all relevant regulations and guidelines in incident reporting and resolution.
• Collaboration with Other Departments: Work closely with Compliance and Recruitment to ensure home health aides meet all necessary qualifications and certifications. Collaborate with the Nursing Department to implement improvements based on incident investigations and reports. Coordinate with Payroll/Billing and Authorizations to address any billing or payment issues related to staffing.
• Reporting: Run daily reports to monitor and evaluate the efficiency and effectiveness of staffing schedules. Provide regular reports to management on staffing trends, incidents, and other relevant metrics. Analyze data to identify areas for improvement and implement changes to enhance overall performance.

Requirements

• A college degree in healthcare administration, business, or a related field is required or proven experience in staffing coordination, preferably in a home care or healthcare setting.
• Proficient in Microsoft Office Suite and scheduling software.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Knowledge of healthcare regulations and compliance requirements.
• Adaptability to pressure.

Why Join Us? Amazing Benefits Await!

At Platinum Home Health Care , we believe in taking care of our employees just as much as we do our patients. When you join our team, you gain access to incredible perks designed to support your health, financial future, and overall well-being.

• Medical, Dental & Vision Insurance – Stay covered with our top-tier healthcare plans.
  • Wage deductions apply (optional enrollment)
• Wellness Perks – Discounts on fitness programs and access to mental health resources to keep you feeling your best.

Financial Security & Growth

• 401(k) Retirement Plan with Company Matching – We help you invest in your future!
• Life Insurance – Peace of mind for you and your loved one.
• Exclusive Employee Discounts – Save on products and services through our partnerships.

Work-Life Balance Perks

• Safe & Sick Time – Prioritizing your health with designated time off for medical needs and personal well-being.
• Prenatal Paid Time Off – Supporting expectant mothers with dedicated paid time off for prenatal care.
• Paid Time Off (PTO) & Floating Holidays – Because rest and relaxation matter!
• Disability Benefits Law (DBL) & Paid Family Leave (PFL) – Providing financial support during times of medical leave, childbirth, or caring for a loved one.
• Employee Assistance – Confidential help for personal and work-related challenges.
• Paid Orientation & Training – Get paid to learn and grow.
• Bonuses & Incentive Programs – Earn extra for top performance, referrals, and positive Google reviews.
• Professional Development – Access training, workshops, and career advancement opportunities.
• Monthly & Annual Employee Recognition – We celebrate your hard work!

Beyond the Work: Fun & Perks

• Company Events & Team Building – Social gatherings, activities, and annual company celebrations.
• Commuter Benefits – Subsidies for public transportation to make your commute easier.

Join us and experience a workplace that truly values you!