Bilingual Scheduling Coordinator

Four Seasons Home Health Care; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Dynamic and supportive work culture?

Competitive compensation

Job summary

Four Seasons Home Health Care in Brooklyn, NY is looking for a Bilingual Home Care Coordinator to ensure timely and coordinated patient care by managing home health aides. This role supports patients, aides, and insurers while maintaining accurate records and responding to inquiries.

Qualified candidates have a high school diploma, 2+ years as a staffing coordinator in home care, and proficiency with HHA Exchange and basic computer apps.

Qualifications

• High school diploma or equivalent.
• 2+ years as a Homecare Staffing Coordinator.
• Proficiency with HHA Exchange and basic computer apps.
• Fluent in Spanish or Creole.

Responsibilities

• Schedule and manage case coverage for home health aides.
• Monitor missed visits and EVV using HHA Exchange.
• Maintain patient records and notes in the system.
• Respond to inquiries from patients, aides, and insurers.
• Assist patients and coordinate care with insurance providers.
• Collaborate to cover staffing gaps and meet daily goals.
• Take ownership of assigned cases and prioritize patient well-being.

Skills

Verbal communication

Written communication

Multitasking

Problem solving

Spanish language

Creole language

Education

High school diploma or equivalent

Tools

HHA Exchange

Basic computer applications

Job description

Here is a generated job description based on the provided job title and additional inputs:

Job Title: Bilingual Home Care Coordinator

Location: Brooklyn, New York

Company: Four Seasons Home Health Care

Organization: Four Seasons Home Health Care

Company Slogan: Seasons change but our commitment to quality doesn't.

About Us:

Four Seasons Home Health Care is dedicated to providing comprehensive and coordinated home care to patients, with a focus on independence at home and preventing hospitalizations.

Job Summary:

We are seeking a caring and detail-oriented Bilingual Home Care Coordinator to join our team in Brooklyn. As a key member of our licensed home care service agency, you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides.

Responsibilities:

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
• Use HHA Exchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
• Maintain accurate records and notes for each patient in the system
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
• Assist patients in navigating their care needs and facilitate communication with insurance providers
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
• Take ownership of assigned cases and ensure patient well-being is the top priority

Qualifications:

• High school diploma or equivalent
• 2+ years of experience as a Homecare Staffing Coordinator
• Proficiency with HHA Exchange software and other basic computer applications
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions
• Fluency in one or more of the following languages is required: Spanish, or Creole
• Must be able to commute to the Brooklyn office location 11236

Salary: $24- 26$ hourly

We Offer:

A dynamic and supportive work environment, competitive salary, and the opportunity to make a meaningful difference in the lives of our patients.

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