Home Care Service Coordinator

Gentiva; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

A leading home care services provider is seeking a Home Care Service Coordinator to schedule and supervise in-home care workers in San Antonio. Candidates should have a high school diploma and at least 6 months of industry experience. This role offers the chance to make a difference in the lives of older individuals and those with disabilities. Responsibilities include managing employee schedules, overseeing hiring, and ensuring quality client service. Competitive benefits including medical, dental, and retirement planning are provided.

Qualifications

• Must have high school diploma or equivalent.
• 6 months of industry experience required.
• Strong interpersonal, organizational and communication skills.
• Must have reliable transportation.

Responsibilities

• Schedule and supervise in-home care workers and clients.
• Assist with the recruitment and hiring process.
• On-board and train new branch administrative employees.
• Manage client schedules and ensure care plans are followed.
• Supervise direct service employees.

Skills

Interpersonal skills

Organizational skills

Communication skills

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling program

Job description

Join to apply for the Home Care Service Coordinator role at Gentiva

To apply via text, text 9924 to 334-518-4376.

Position Summary

Responsible for scheduling and supervising in‑home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours

Monday through Friday 8 am to 5 pm

Benefits

• Medical, Dental and Vision Benefits
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Coordinates and drives the field recruiting and hiring process.
• Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
• On‑board and train new branch administrative employees.
• Schedules employees as directed by client’s care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• 6 months of industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.