Home Care Service Coordinator

Arcadia Home Care and Staffing; Fredericksburg (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Bonus

Daily Pay

Company Matched 401K

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare in Fredericksburg, VA seeks an In-Home Care Service Coordinator to schedule and supervise care workers and clients across a geographic area. The role focuses on coordinating assignments, maintaining staff schedules, addressing concerns, and ensuring compliant operations.

The position requires a high school diploma, 1 year of scheduling or health care experience, plus office/recruiting experience, with strong interpersonal and computer skills.

Qualifications

• Must have a high school diploma or equivalent.
• At least 1 year of scheduling or health care experience required.
• At least 1 year of office and recruiting experience required.
• Strong interpersonal, organizational, and communication skills.
• Computer skills include Microsoft Word, Excel, and a scheduling program.
• Must have reliable transportation.

Responsibilities

• Coordinate and schedule the most appropriate assignments of direct care staff to clients. Maintain direct care staff schedules in scheduling program.
• Supervise and direct activities of HomeCare Aides (HCA) in providing direct care and service to their assigned clients. Address and resolve client and employee complaints and concerns.
• Effectively manage the communication and relationships among the Care Team, including the client, referral sources, HCAs and family and health care providers, to coordinate patient care and services.
• In partnership with the Branch Director, provide feedback on performance and coordinate disciplinary actions.
• Understand and effectively execute all company, state and applicable policies, procedures, rules and regulations, including Covid protocols.

Skills

Scheduling experience

Health care experience

Interpersonal skills

Organizational skills

Communication skills

Computer skills

Reliable transportation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Job description

Job Type: Full-time

In-Home Care Service Coordinator

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours: Full Time: Monday through Friday 8 am to 5 pm.

Location: Addus HomeCare 411 Chatham Heights Fredericksburg, VA 22405

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Bonus
• Daily Pay
• Company Matched 401K
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Coordinate and schedule the most appropriate assignments of direct care staff to clients. Maintain direct care staff schedules in scheduling program.
• Supervise and direct activities of HomeCare Aides (HCA) in providing direct care and service to their assigned clients. Address and resolve client and employee complaints and concerns.
• Effectively manage the communication and relationships among the Care Team, including the client, referral sources, HCAs and family and health care providers, to coordinate patient care and services.
• In partnership with the Branch Director, provide feedback on performance and coordinate disciplinary actions.
• Understand and effectively execute all company, state and applicable CBA policies, procedures, rules and regulations, including Covid protocols.

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• 1 year of scheduling or health care experience required.
• 1 year office and recruiting experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.