Home Care Service Coordinator

Addus HomeCare; Homewood (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO plan

Retirement planning

Life insurance

Employee discounts

Job summary

Addus HomeCare in Homewood, IL is seeking a Field Supervisor to coordinate and supervise in-home care workers and clients within a geographic area. This role ensures care plans are executed and schedules are adhered to, delivering reliable home-based support.

Key duties include overseeing recruitment and onboarding, coordinating client schedules, and ensuring accurate documentation and timely communications with admissions and central office.

Qualifications

• High school diploma or equivalent.
• 6 months of industry experience required.
• Strong interpersonal, organizational and communication skills.
• Proficiency with Word, Excel and scheduling software; reliable transportation.

Responsibilities

• Coordinate and drive field recruiting and hiring processes.
• Oversee onboarding for new employees and ensure timely documentation.
• Create and manage employee schedules based on client care plans.
• Provide coverage to ensure care plans are followed and uninterrupted.
• Supervise direct service staff and enforce company policies.
• Assist with onboarding and documentation.

Skills

Interpersonal skills

Organizational skills

Communication skills

Scheduling program

Microsoft Word

Microsoft Excel

Reliable transportation

Education

High school diploma or equivalent

Tools

Scheduling program

Job description

Position Summary

Responsible for scheduling and supervising in home care workers and clients in a geographic area If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home this is the job for you Supervisory andor home care experience preferred

Hours Monday through Friday 8 am to 5 pm

At Addus we offer our team the best Medical Dental and Vision BenefitsPTO PlanRetirement PlanningLife InsuranceEmployee discounts

Essential Duties

Coordinates and drives the field recruiting and hiring processOversee the new hire process for all new employees and ensure all documentation is completed timely and accuratelyOn board and train new branch Administrative employeesSchedules employees as directed by clients care plan established upon intakeProcesses patient authorizations and communicate with central admissions enter reauthorizations into client record and ensure chart preparation for all new clientsCreates work schedules by entering schedules into the system manages changes to client schedules due to client request illness vacation or leaves of absence Provides alternate coverage to ensure the clients care plan is followed and client services are not interruptedSupervises direct service employees by setting expectations for attendance performance and conduct by holding employees accountable to the companys policies and guidelinesAssists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner

Position Requirements & Competencies

Must have high school diploma or equivalent6 months of Industry experience requiredInterpersonal organizational and communication skillsComputer skills including but not limited to Microsoft Word Microsoft Excel and Scheduling programMust have reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training