Home Care Scheduling Specialist — Keep Clients Connected

Interim HealthCare Inc.; Chesterfield (MO); On-site; USD 28,000 - 32,000; Full time

Job summary

Interim HealthCare Inc. is seeking a dependable Home Care Scheduling Coordinator to support our growing Home Care division.

You will coordinate caregiver schedules, fill open shifts, respond to call-offs, and maintain consistent communication with clients, families, caregivers and the administrative team in a fast-paced environment. The ideal candidate thrives under pressure, takes ownership of scheduling needs, and uses AxisCare to keep accurate schedules and documentation.

Qualifications

• Previous home care, healthcare scheduling, staffing or customer-service experience preferred.
• Strong communication and relationship-building skills.
• Excellent organization and attention to detail.
• Ability to manage competing priorities and frequent schedule changes.
• Comfortable making frequent phone calls and sending professional texts and messages.
• Strong computer skills and the ability to learn scheduling software.
• Experience with AxisCare or another home care scheduling system is a plus.
• Reliable attendance and consistent availability are required.

Responsibilities

• Coordinate and maintain caregiver schedules for Home Care clients.
• Match caregivers according to availability, qualifications, location, client needs and personality compatibility.
• Respond promptly to caregiver call-offs, open shifts and schedule changes.
• Proactively contact qualified caregivers to secure coverage.
• Confirm upcoming shifts and address potential coverage concerns before they become emergencies.
• Communicate schedule updates clearly with clients, families, caregivers and internal team members.
• Maintain accurate schedules, caregiver availability and documentation in AxisCare.
• Monitor attendance, late arrivals, missed clock-ins and unconfirmed shifts.
• Assist with new-client starts, caregiver introductions and ongoing assignments.
• Follow up with clients and caregivers regarding schedule satisfaction and ongoing needs; escalate as needed.
• Communicate unresolved scheduling needs during team and on-call handoffs.
• Provide occasional scheduling support for the Staffing division as needed.
• Protect confidential client and employee information.

Skills

Communication

Organization

Prioritization

Scheduling software

AxisCare experience

Reliability

Healthcare scheduling

Phone/text communication

Tools

AxisCare

Job description

Interim HealthCare Inc. is seeking a dependable Home Care Scheduling Coordinator to support our growing Home Care division.

You will coordinate caregiver schedules, fill open shifts, respond to call-offs, and maintain consistent communication with clients, families, caregivers and the administrative team in a fast-paced environment. The ideal candidate thrives under pressure, takes ownership of scheduling needs, and uses AxisCare to keep accurate schedules and documentation.