Home Care Scheduling Specialist

Interim HealthCare of Chesterfield, MO; Chesterfield (MO); On-site; USD 28,000 - 32,000; Full time

Job summary

Interim HealthCare is seeking a dependable Home Care Scheduling Coordinator to support our growing Home Care division. The role focuses on coordinating caregiver schedules, filling shifts, and maintaining strong communication with clients, families and staff.

Schedule is full-time, Monday–Friday, 9:00 a.m.–5:30 p.m., with occasional after-hours or on-call rotation. Pay ranges $20.00–$23.00 per hour, based on experience in home care and scheduling.

Qualifications

• Previous home care, healthcare scheduling, staffing or customer-service experience preferred.
• Strong communication and relationship-building skills.
• Excellent organization and attention to detail.
• Ability to manage competing priorities and frequent schedule changes.
• Comfortable making frequent phone calls and sending professional texts and messages.
• Ability to remain calm, professional and solution-focused under pressure.
• Strong computer skills and the ability to learn scheduling software.
• Experience with AxisCare or another home care scheduling system is a plus.
• Reliable attendance and consistent availability are required.

Responsibilities

• Coordinate and maintain caregiver schedules for Home Care clients.
• Match caregivers according to availability, qualifications, location, client needs and personality compatibility.
• Respond promptly to caregiver call-offs, open shifts and schedule changes.
• Proactively contact qualified caregivers to secure coverage.
• Confirm upcoming shifts and address potential coverage concerns before they become emergencies.
• Communicate schedule updates clearly with clients, families, caregivers and internal team members.
• Maintain accurate schedules, caregiver availability and documentation in AxisCare.
• Monitor attendance, late arrivals, missed clock-ins and unconfirmed shifts.
• Assist with new-client starts, caregiver introductions and ongoing assignments.
• Follow up with clients and caregivers regarding schedule satisfaction and ongoing needs.
• Escalate attendance, performance, client-care or safety concerns to the appropriate manager.
• Communicate unresolved scheduling needs during team and on-call handoffs.
• Provide occasional scheduling support for the Staffing division as needed.
• Protect confidential client and employee information.

Skills

Communication skills

Organization

Priority management

Professional communication

Scheduling software

AxisCare experience

Reliability

Tools

AxisCare

Scheduling software

Job description

Interim HealthCare is seeking a dependable Home Care Scheduling Coordinator to support our growing Home Care division. The role focuses on coordinating caregiver schedules, filling shifts, and maintaining strong communication with clients, families and staff.

Schedule is full-time, Monday–Friday, 9:00 a.m.–5:30 p.m., with occasional after-hours or on-call rotation. Pay ranges $20.00–$23.00 per hour, based on experience in home care and scheduling.