Home Care Scheduling & Operations Coordinator

Talentify; Hermitage (Mercer County); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Bonus opportunities

Daily pay

Paid Time Off

Retirement planning

Life insurance

Employee discounts

Education & growth

Job summary

Arcadia Home Care & Staffing in Hermitage, PA is seeking an entry-level Service Coordinator to organize caregiver schedules, coordinate client coverage, and support the branch manager in delivering quality in-home care.

The role involves monthly wellness calls, in-home visits, and ensuring HIPAA and Medicaid/Medicare compliance, with a focus on excellent service and patient satisfaction.

Qualifications

• High school diploma or equivalent.
• 2 years scheduling experience in healthcare.
• At least 1 year of home care experience.
• Strong interpersonal, organizational, and communication skills.
• Tech-savvy with Microsoft Word, Excel, and scheduling software.
• Reliable transportation.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Coordinate coverage to ensure uninterrupted client service.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Scheduling experience

Interpersonal skills

Organizational skills

Communication skills

Tech-savvy (MS Word/Excel)

Education

High school diploma or equivalent

Tools

Scheduling software

MS Word

MS Excel

Job description

Arcadia Home Care & Staffing in Hermitage, PA is seeking an entry-level Service Coordinator to organize caregiver schedules, coordinate client coverage, and support the branch manager in delivering quality in-home care.

The role involves monthly wellness calls, in-home visits, and ensuring HIPAA and Medicaid/Medicare compliance, with a focus on excellent service and patient satisfaction.