Home Care Service Coordinator

Talentify; Hermitage (Mercer County); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Bonus opportunities

Daily pay

Paid Time Off

Retirement planning

Life insurance

Employee discounts

Education & growth

Job summary

Arcadia Home Care & Staffing in Hermitage, PA is seeking an entry-level Service Coordinator to organize caregiver schedules, coordinate client coverage, and support the branch manager in delivering quality in-home care.

The role involves monthly wellness calls, in-home visits, and ensuring HIPAA and Medicaid/Medicare compliance, with a focus on excellent service and patient satisfaction.

Qualifications

• High school diploma or equivalent.
• 2 years scheduling experience in healthcare.
• At least 1 year of home care experience.
• Strong interpersonal, organizational, and communication skills.
• Tech-savvy with Microsoft Word, Excel, and scheduling software.
• Reliable transportation.

Responsibilities

• Create and manage caregiver schedules with precision and care.
• Coordinate coverage to ensure uninterrupted client service.
• Conduct monthly wellness calls and in-home visits.
• Be the go-to for client updates, service changes, and support.
• Supervise and motivate direct service employees.
• Maintain a professional, welcoming office environment.
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations.

Skills

Scheduling experience

Interpersonal skills

Organizational skills

Communication skills

Tech-savvy (MS Word/Excel)

Education

High school diploma or equivalent

Tools

Scheduling software

MS Word

MS Excel

Job description

POSITION SUMMARY: Arcadia and Addus is searching for a Service Coordinator to join our team. This position is an entry level role responsible for coordinating administrative, business and other operational activities such as HR, payroll, scheduling direct service staff and resolving client issues in conjunction with the Branch Manager or Agency Director. The Service Coordinator ensures that all clients receive the best service possible and according to the care plan.

Location: Arcadia Home Care & Staffing 480 Kerrwood Dr. Ste 103 Hermitage, PA 16148

Schedule: Full-Time | In-Office | Monday–Friday | 8:00 AM – 4:30 PM

Why You’ll Love Working Here:

• Competitive Medical, Dental & Vision Benefits
• Monthly Bonus Opportunities
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Continued Education & Growth Opportunities

What You’ll Do:

• Create and manage caregiver schedules with precision and care
• Ensure uninterrupted service by coordinating coverage for client needs
• Conduct monthly wellness calls and in-home visits
• Be the go-to for client updates, service changes, and support
• Supervise and motivate direct service employees
• Maintain a professional, welcoming office environment
• Uphold confidentiality and compliance with HIPAA and Medicaid/Medicare regulations

What You Bring:

• High school diploma or equivalent
• 2 years of scheduling experience in an health care environment required
• At least 1 year of Home care experience
• Strong interpersonal, organizational, and communication skills
• Tech-savvy with Microsoft Word, Excel, and scheduling software
• Reliable transportation

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.