Home Care Scheduling Coordinator. Lynnfield, Ma

Guardian Angel Senior Services; Lynnfield (MA); Presencial; USD 42.000 - 66.000; Tempo integral

Benefícios oferecidos por esta vaga

Health Insurance

401(k) with generous match

PTO

Mileage Reimbursement

Paid Holidays

Bonus and Incentive Program

Resumo da vaga

Guardian Angel Senior Services in Lynnfield, MA is seeking a Home Care Scheduling Coordinator to organize caregiver schedules and match the right caregivers with clients to ensure consistent, quality care.

In this role, you will coordinate schedules, respond to changes, and collaborate with office staff to maintain accurate records. We offer benefits and a full-time role within a supportive team dedicated to serving seniors.

Qualificações

• Previous scheduling, staffing, or coordination experience (home care experience preferred).
• Strong organizational, time-management, and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to prioritize competing demands and remain composed in a fast-paced environment.
• Computer proficiency and familiarity with Microsoft Office; scheduling software experience is a plus.
• Dependability, attention to detail, and a team-oriented attitude.

Responsabilidades

• Coordinate and maintain caregiver schedules for home care clients.
• Match caregivers with clients based on availability, qualifications, skills, and client needs.
• Respond promptly to call-outs, schedule changes, and urgent staffing needs.
• Communicate effectively and professionally with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Assist with adding and onboarding new caregivers into the scheduling system.
• Help maintain continuity of care and a positive experience for clients and their families.

Conhecimentos

Scheduling experience

Coordination

Organizational skills

Time management

Multitasking

Communication

Customer service

Microsoft Office

Scheduling software

Attention to detail

Teamwork

Ferramentas

Microsoft Office

Scheduling software

Descrição da vaga

Home Care Scheduling Coordinator

Lynnfield, Ma

Guardian Angel Senior Services

BENEFITS INCLUDE:

• Health Insurance
• 401(k) with a generous company match
• Paid Time Off (PTO)
• Robust Employee Discount Program
• Mileage Reimbursement
• Paid Holidays
• Bonus and Incentive Program

Join Our Team!

Guardian Angel Senior Services is seeking an organized, dependable, and compassionate Home Care Scheduling Coordinator to join our team!

In this important role, you will help ensure our clients receive consistent, quality care by coordinating caregiver schedules and matching the right caregivers with the right clients.

If you're a strong communicator who enjoys problem-solving, multitasking, and working in a fast-paced environment, this could be the opportunity you've been looking for!

What You'll Do

• Coordinate and maintain caregiver schedules for home care clients.
• Match caregivers with clients based on availability, qualifications, skills, and client needs.
• Respond promptly to call-outs, schedule changes, and urgent staffing needs.
• Communicate effectively and professionally with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Assist with adding and onboarding new caregivers into the scheduling system.
• Help maintain continuity of care and a positive experience for clients and their families.

What We're Looking For

• Previous scheduling, staffing, or coordination experience (home care experience preferred).
• Strong organizational, time-management, and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to prioritize competing demands and remain composed in a fast-paced environment.
• Computer proficiency and familiarity with Microsoft Office; scheduling software experience is a plus.
• Dependability, attention to detail, and a team-oriented attitude.

Why Guardian Angel Senior Services?

• Competitive pay based on experience.
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Meaningful work that directly impacts the lives of seniors and their families.
• A full-time opportunity with an established home care organization.

We are proud to be an Equal Opportunity Employer and do not tolerate discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Join us in our mission to provide exceptional care and support to seniors while upholding a culture of equality and respect.