BRK - Scheduling Coordinator

Guardian Angel Senior Services; Pittsfield (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Matching

Paid Time Off

Employee Discounts

Job summary

Guardian Angel Senior Services, Inc. is seeking a Scheduling Coordinator for our Pittsfield, MA location. This full-time role runs Monday–Friday, 8:00 AM–5:00 PM, and offers competitive pay and benefits.

You’ll connect clients, caregivers, and our office team to ensure smooth daily operations and client coverage. The ideal candidate excels in a fast-paced environment, has strong organizational skills, and enjoys helping people.

Qualifications

• High-volume scheduling experience required.
• Home care scheduling experience preferred.
• Excellent multitasking and time-management skills.
• Strong communication and team-focused attitude.
• Ability to adapt to changing priorities.
• Familiarity with scheduling systems and software.

Responsibilities

• Coordinate and manage daily caregiver schedules to ensure client coverage.
• Handle last-minute callouts, schedule changes, and staffing needs.
• Communicate effectively with caregivers, clients, and office staff.
• Maintain accurate caregiver availability and client scheduling information.
• Update employee attendance and scheduling records.
• Review schedules to support accurate payroll and billing.
• Assist with new client and employee information in our scheduling systems.
• Work closely with the office team to ensure smooth daily operations.

Skills

High-volume scheduling

Home care scheduling

Multitasking

Communication

Teamwork

Adaptability

Scheduling software

Tools

Scheduling software

Job description

NOW HIRING: SCHEDULING COORDINATOR – HOME CARE

Pittsfield, MA | $23–$25 per hour | Full-Time

Monday–Friday | 8:00 AM–5:00 PM

JOIN A TEAM THAT MAKES A DIFFERENCE!

Guardian Angel Senior Services is growing, and we're looking for an experienced, motivated Scheduling Coordinator to join our Pittsfield team!

Are you someone who thrives in a fast-paced environment, enjoys problem-solving, and knows how to keep things running smoothly? If you're organized, dependable, and love working with people, we want to hear from you!

At Guardian Angel Senior Services, we've been making a difference in the lives of seniors since 2003. Our Scheduling Coordinators play an essential role in ensuring our clients receive the care they deserve while supporting the caregivers who make it all possible.

WHAT WE OFFER

• Competitive Pay: $23–$25 per hour

• Monday–Friday Schedule

• 401(k) with Company Matching

• Health Insurance

• Paid Time Off

• Employee Discounts

• Supportive, team-oriented work environment

• Opportunity to grow with an established and expanding home care company

WHAT YOU'LL BE DOING

As a Scheduling Coordinator, you'll be the connection between our clients, caregivers, and office team. No two days are exactly alike!

• Coordinate and manage daily caregiver schedules to ensure client coverage.

• Handle last-minute callouts, schedule changes, and staffing needs.

• Communicate effectively with caregivers, clients, and office staff.

• Maintain accurate caregiver availability and client scheduling information.

• Update employee attendance and scheduling records.

• Review schedules to support accurate payroll and billing.

• Assist with new client and employee information in our scheduling systems.

• Work closely with the office team to ensure smooth daily operations.

WHAT MAKES YOU A GREAT FIT

• High-volume scheduling experience is required.

• Home care scheduling experience is strongly preferred.

• Excellent multitasking, organizational, and time-management skills.

• Strong communication skills and a positive, team-focused attitude.

• Ability to think quickly, solve problems, and adapt to changing priorities.

• Comfortable navigating scheduling software and computer systems.

• Dependable, detail-oriented, and able to remain calm under pressure.

Have a background in caregiving or home care? Even better! Your understanding of caregivers and client needs is a valuable asset to our team.

Guardian Angel Senior Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.