Home Care Scheduler: Impactful Healthcare Scheduling

Senior Community Care of North Carolina Home Health; Durham (NC); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

403(b) with discretionary contribution

Paid Time Off + Personal Days

Life Insurance & Short-Term Disability

Employee Assistance Program

Wellness incentives

Get paid early

Referral bonuses

Scholarship opportunities

Job summary

Senior Community Care of North Carolina PACE in Durham, NC is seeking a Home Care Scheduler to coordinate scheduling for clients and caregivers across our campus. You will handle new client intake, admissions collaboration, and maintain client and caregiver files with strong phone etiquette and a service-oriented approach.

Join a mission-driven team that values growth opportunities, supportive leadership, and a welcoming campus environment, with comprehensive benefits and opportunities for

Qualifications

• High school graduate.
• Minimum of one year general office experience.
• Scheduling experience is highly desirable.

Responsibilities

• Scheduling new and existing client's services.
• New client intake and referred to Director of Home & Community Based Services for contract signing and care plans.
• Assist with admitting new campus clients as need when Director of Home & Community Based Services is not available.
• Assist in maintaining client and caregiver files.
• Basic telephone and faxing skills needed with phone etiquette with an emphasis on customer service.

Skills

Scheduling

Office experience

Phone etiquette

Customer service

Education

High School diploma or equivalent

Job description

Senior Community Care of North Carolina PACE in Durham, NC is seeking a Home Care Scheduler to coordinate scheduling for clients and caregivers across our campus. You will handle new client intake, admissions collaboration, and maintain client and caregiver files with strong phone etiquette and a service-oriented approach.

Join a mission-driven team that values growth opportunities, supportive leadership, and a welcoming campus environment, with comprehensive benefits and opportunities for