Home Care Scheduler and Service Coordinator

Addus HomeCare, Inc.; Kalispell, Northern (MT, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare, Inc. in Kalispell, MT is seeking a Service Coordinator to lead in scheduling caregivers, coordinating in-home visits, and supporting field staff to ensure high-quality, timely care.

The role emphasizes managing client updates and maintaining care plans across a defined service area. The position requires strong organizational and communication skills, a high school diploma, and at least one year of industry experience.

Qualifications

• Must have high school diploma or equivalent.
• 1 year of Industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines

Skills

Interpersonal skills

Organizational skills

Communication skills

Scheduling

Word

Excel

Reliable transportation

Education

High school diploma or equivalent

Tools

Scheduling program

Microsoft Word

Microsoft Excel

Job description

Addus HomeCare, Inc. in Kalispell, MT is seeking a Service Coordinator to lead in scheduling caregivers, coordinating in-home visits, and supporting field staff to ensure high-quality, timely care.

The role emphasizes managing client updates and maintaining care plans across a defined service area. The position requires strong organizational and communication skills, a high school diploma, and at least one year of industry experience.