Home Care Program Assistant

Old Colony YMCA; Brockton (MA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Great work-life balance

Hybrid work environment

401K plan

Company paid LTD and life insurances

Generous paid time off

Job summary

Old Colony YMCA in Massachusetts is seeking a Home Care Program Assistant to provide administrative support to the Home Care Department. You will handle telephone coverage, data entry in the consumer record system, and generate required reports to support departmental operations.

The role requires attention to detail and strong communication skills, with a minimum of one year of relevant experience, and proficiency in Microsoft Office Suite.

Qualifications

• Minimum one year of relevant experience.
• High School Diploma or equivalent; associate's degree preferred.
• Excellent written and verbal communication skills.
• Excellent computer skills and proficiency with Microsoft Office Suite.

Responsibilities

• Provide telephone coverage for Home Care staff as required.
• Review and correct data in the consumer record system.
• Prepare accurate reports for the department.
• Assist staff in tracking waivers and recipient forms.
• Perform other duties as assigned.

Skills

Excellent written and verbal communica

Computer skills

Data entry accuracy

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care Program Assistant who will be responsible for providing administrative support to the Home Care Department.

What You’ll Do

• Provide telephone coverage from Home Care staff as required
• Review and correct data through consumer record system
• Providing accurate reports as required by the department
• Assist staff in tracking waivers and recipient choice forms as needed
• Other duties as assigned

What You’ll Bring

• Your passion for helping others and desire to make a difference.
• High School Diploma or equivalent, associate's degree preferred
• Minimum one year of relevant experience
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What You’ll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.