Home Care Intake Worker

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Team environment

Professional development

Work-life balance

Generous benefits

Job summary

Old Colony Elder Services (OCES) is seeking a Home Care Intake Worker to evaluate home care needs and develop/initiate service plans for older adults and individuals with disabilities in the south shore community. The role emphasizes consumer-centered care, coordination of services, and advocacy to secure benefits.

You will conduct intake assessments, help create care plans with families, and ensure records meet regulations.

Qualifications

• Bachelor's degree in social work or related field
• Current Social Work License preferred
• Minimum one year of experience in social services preferred
• Knowledge of aging and related social processes
• Interviewing to obtain information and make recommendations
• Ability to respond to emergencies involving elder abuse/neglect
• Strong written and verbal communication skills
• Proficient with Microsoft Office Suite

Responsibilities

• Conduct intake need assessments and develop consumer-centered care plans with consumers, caregivers, and families
• Initiate and coordinate services rendered by providers
• Advocate for consumers to obtain eligible benefits and services
• Create case records in compliance with regulations and OCES standards
• Make initial home visits for program/service determination
• Participate in interdisciplinary activities including Transition Support Team
• Back-up support for Information & Referral Specialist
• Perform general intake and provide information and referral to consumers and applicants

Education

Bachelor's degree in social work or related field

Current Social Work License

Minimum one year of experience in social services

Aging process knowledge

Interviewing for information

Emergency response to elder abuse/neglect

Effective written and verbal communication

Computer skills & MS Office

Tools

Microsoft Office

Job description

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care Intake Worker who will evaluate the need for home care services by an applicant under the home care program and develop/initiate home care service plans.

What You'll Do

• Conduct intake need assessments and develop consumer- centered care plans with consumers, caregivers, and families
• Initiate and coordinate services rendered by providers
• Advocate for consumers in obtaining benefits and services for which they are eligible
• Create case records in compliance with regulations and OCES standards
• Make initial home visits for determination of program/service
• Participate in interdisciplinary activities including Transition Support Team
• Back-up support for Information & Referral Specialist
• Performing general intake and providing information and referral to consumers and applicants

What You'll Bring

• Bachelor's degree in social work or related field
• Current Social Work License preferred
• Minimum one year of experience in the social services field preferred
• Considerable knowledge of social work as well as the social, emotional and physical process of aging
• Ability to obtain information of a personal nature through interviews, draw appropriate conclusions and make suitable recommendations
• Ability to respond appropriately to a variety of emergency situations involving the abuse and/or neglect of elders.
• Ability to communicate effectively, both verbally and in writing;
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What You'll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!

Salary: $26.69 per hour