Home Care Operations & Staffing Manager

Home Health Agency - Arizona; Dallas (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

401(k)

Referral Program

Job summary

Team Select Home Care in Dallas is seeking a Relationship Manager to oversee an assigned client caseload and census, ensuring staffing coverage and quality patient care. You will supervise staffing, coordinate with care teams, and support census stability across the branch.

The role emphasizes leadership, communication with families, and collaboration with nursing and case management to optimize operations and patient satisfaction.

Qualifications

• Demonstrated ability to manage caseloads, staffing coverage, and recruiting priorities.
• Strong understanding of recruiting strategies and healthcare staffing processes.
• Effective leadership and relationship-building skills.
• Ability to exercise sound judgment in a fast-paced environment.
• Strong organizational and communication skills.

Responsibilities

• Maintain accountability for assigned caseload and census performance.
• Provide staffing coverage for a typical caseload range.
• Staff open shifts for assigned cases and address gaps.
• Participate in on-call rotation for after-hours staffing needs.
• Coordinate with nursing and care teams to ensure care continuity.

Skills

Caseload management

Staffing coverage

Recruiting priorities

Leadership

Communication

Microsoft Office

Education

High School Diploma

Bachelor's degree in Business (preferred)

Tools

Outlook

Excel

Word

Job description

Team Select Home Care in Dallas is seeking a Relationship Manager to oversee an assigned client caseload and census, ensuring staffing coverage and quality patient care. You will supervise staffing, coordinate with care teams, and support census stability across the branch.

The role emphasizes leadership, communication with families, and collaboration with nursing and case management to optimize operations and patient satisfaction.