Home Care Operations Manager - HR, Billing & Client Relations

My Ace Healthcare; Wilmington (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

Ace Healthcare, a home care agency serving Georgia and surrounding areas, seeks an Operation Manager for its Wilmington, Delaware office. The role requires HR, people management, billing, and client relations experience, with responsibility for recruiting lifecycle, SOPs, billing support, and file maintenance.

Qualifications include a Bachelor's degree and 1 year (preferred) in home health or related fields; strong MS Word/Excel skills and excellent organizational abilities are essential.

Qualifications

• Bachelor's degree required.
• 1 year experience preferred in home health or related field.
• Experience with Microsoft Office suite (Word/Excel) and familiarity with HR processes.

Responsibilities

• Lead full life cycle recruiting for RN, LPN, CNA and other roles.
• Create and document SOPs for multiple business functions.
• Assist with billing by gathering timesheets for staff.
• Maintain Employee and Client files compliant with state and federal regs.
• Follow up on medical records from doctors' offices as needed.
• Oversee office operations and support interdepartmental communication.

Skills

HR & People management

Billing & client relations

Microsoft Word

Microsoft Excel

Organizational skills

Communication skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Ace Healthcare, a home care agency serving Georgia and surrounding areas, seeks an Operation Manager for its Wilmington, Delaware office. The role requires HR, people management, billing, and client relations experience, with responsibility for recruiting lifecycle, SOPs, billing support, and file maintenance.

Qualifications include a Bachelor's degree and 1 year (preferred) in home health or related fields; strong MS Word/Excel skills and excellent organizational abilities are essential.