Home Care Operations Leader — Drive Quality & Impact

Guardian Angel Senior Services; Plymouth (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Guardian Angel Senior Services is seeking a Home Care Manager to lead operations in our Plymouth office. You will oversee daily home care services, coordinate schedules, and ensure strong client–caregiver matches while maintaining open communication with families and care teams.

We value experienced leaders who can coach staff, support recruitment and onboarding, and uphold state regulations and company standards. Join us to make a meaningful difference in the community every day.

Qualifications

• 2+ years of home care experience.
• 2+ years of leadership/management experience.
• Bachelor's degree in Health or Human Services preferred.

Responsibilities

• Oversee daily operations of home care services (HHA, CNA, PCA, Homemaker, Companion).
• Manage scheduling and ensure strong client–caregiver matches.
• Maintain communication with clients, families, and care teams.
• Monitor quality of care and client satisfaction.
• Lead, coach, and support office staff and caregivers.
• Assist with recruiting, onboarding, and retention.
• Ensure compliance with state regulations and company standards.
• Handle reports, documentation, and payroll prep.
• Participate in on-call rotation as needed.

Skills

Leadership/Management

Communication

Organization

Problem-solving

Multitasking

Tech-savvy

ASAP experience

Driver's license

Education

Bachelor's degree in Health or Human Services

Tools

Microsoft Office

Electronic systems

Job description

Guardian Angel Senior Services is seeking a Home Care Manager to lead operations in our Plymouth office. You will oversee daily home care services, coordinate schedules, and ensure strong client–caregiver matches while maintaining open communication with families and care teams.

We value experienced leaders who can coach staff, support recruitment and onboarding, and uphold state regulations and company standards. Join us to make a meaningful difference in the community every day.