Experienced Homecare Manager in Downtown Braintree, MA

Guardian Angel Senior Services; Braintree (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

Guardian Angel Senior Services seeks a Home Care Manager to lead the South Shore office operations, overseeing daily home care services and coordinating scheduling to ensure strong client–caregiver matches.

The ideal candidate has 2+ years in home care and 2+ years in leadership, with excellent communication and organizational skills. A Bachelor's in Health or Human Services is preferred; MA driver’s license required. Join a team committed to quality, compassion, and community impact.

Qualifications

• 2+ years of home care experience.
• 2+ years of leadership/management experience.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask and stay cool under pressure.
• Tech-comfortable (Microsoft Office, electronic systems).
• ASAP experience is a plus.
• Valid MA driver's license and reliable transportation.

Responsibilities

• Oversee daily operations of home care services (HHA, CNA, PCA, Homemaker, Companion).
• Manage scheduling and ensure strong client–caregiver matches.
• Maintain communication with clients, families, and care teams.
• Monitor quality of care and client satisfaction.
• Lead, coach, and support office staff and caregivers.
• Assist with recruiting, onboarding, and retention.
• Ensure compliance with state regulations and company standards.
• Handle reports, documentation, and payroll prep.
• Participate in on-call rotation as needed.

Skills

Home care leadership

Staff coaching

Communication

Organization

Problem solving

Multitasking

Tech-savvy

MA Driver's license

Education

Bachelor's in Health or Human Services

Tools

Microsoft Office

Electronic systems

Job description

Lead with purpose. Make an impact every day.

Guardian Angel Senior Services is hiring a Home Care Manager to lead operations in our South Shore office. If you're a strong leader who thrives in a fast-paced environment and wants to make a real difference in people's lives, this is your role.

What You'll Do

• Oversee daily operations of home care services (HHA, CNA, PCA, Homemaker, Companion)
• Manage scheduling and ensure strong client–caregiver matches
• Maintain communication with clients, families, and care teams
• Monitor quality of care and client satisfaction
• Lead, coach, and support office staff and caregivers
• Assist with recruiting, onboarding, and retention
• Ensure compliance with state regulations and company standards
• Handle reports, documentation, and payroll prep
• Participate in on-call rotation as needed

What You Bring

• 2+ years of home care experience
• 2+ years of leadership/management experience
• Strong communication, organization, and problem-solving skills
• Ability to multitask and stay cool under pressure
• Tech-comfortable (Microsoft Office, electronic systems)
• ASAP experience is a plus
• Valid MA driver's license and reliable transportation

Education

• Bachelor's degree in Health or Human Services preferred

Why Join Guardian Angel?

• Supportive, team-oriented environment
• Opportunity to lead and grow within the organization
• Make a meaningful difference in your community every day

Guardian Angel Senior Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status. All are welcome to apply!