Home Care Office Manager & Scheduling Lead

Paycom - ATS; Bridgewater (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

St. Barnabas Health System, Inc. seeks an Office Manager to oversee the Homemaker Department’s daily administrative operations, ensuring accurate intake, scheduling, and documentation.

You will coordinate referrals, manage staff schedules, and serve as a liaison among clients, families, caregivers, and clinical leadership to support compliant home care services. You will maintain records per HIPAA and company standards, conduct chart audits, and assist onboarding and communication for caregivers

Qualifications

• 3 years of Home Care or related experience.
• Scheduler experience: 2 years.
• Client Intake: 1 year.

Responsibilities

• Oversees daily office operations for the Homemaker Department, including administrative workflow, communication, documentation, scheduling, and staff support.
• Receives, reviews, and coordinates new home care referrals, intake requests, service inquiries, and contract updates from clients, families, physicians, facilities, discharge planners, and community partners.
• Schedules required programs and services for Homemaker Companions, Home Health Aides, Certified Nursing Assistants, and other assigned staff based on client needs, care plans, staffing availability, skills, and service requirements.
• Communicates schedule changes, client updates, call-offs, shift coverage needs, and urgent staffing issues to caregivers, clients, families, managers, and directors in a timely and professional manner.
• Maintains accurate client charts, employee files, documentation, filing systems, and electronic records in accordance with company guidelines, HIPAA requirements, regulatory standards, and best practices.
• Reports changes in client status, service requirements, staffing concerns, documentation issues, client complaints, or potential compliance concerns to the Director promptly.

Skills

Multitasking

Relationship building

Office workflow

Software literacy

Tools

Scheduling platforms

Electronic documentation systems

Job description

St. Barnabas Health System, Inc. seeks an Office Manager to oversee the Homemaker Department’s daily administrative operations, ensuring accurate intake, scheduling, and documentation.

You will coordinate referrals, manage staff schedules, and serve as a liaison among clients, families, caregivers, and clinical leadership to support compliant home care services. You will maintain records per HIPAA and company standards, conduct chart audits, and assist onboarding and communication for caregivers