Home Care Office Assistant

Addus HomeCare, Inc.; West Plains (MO); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Monthly Bonus

Daily Pay

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus HomeCare, Inc. is seeking an Office Assistant in West Plains, MO, to greet visitors, answer calls, and handle clerical tasks with discretion. Full-time hours are Monday–Friday 8 am–5 pm, in-office at 820 N.

Kentucky Ave. The role requires a GED/HS diploma and at least 2 years of related experience, with proficiency in Microsoft Office and strong communication skills. Benefits include medical, dental, vision, retirement planning, PTO, life insurance, and more.

Qualifications

• GED or High School diploma required.
• 2 years of related experience preferred.
• Experience with Microsoft Office Suite.
• Computer savvy and proficient with common software.
• Excellent oral and written communication skills.
• Ability to multi-task under tight deadlines.
• Strong communication and interpersonal skills.

Responsibilities

• Answer incoming calls on main line and respond to voicemails.
• Sort mail, collect faxes, distribute to departments, and prepare overnight letters/packages.
• Maintain records, filing, and correspondence.
• Assist with nursing clerical needs.
• Copy materials and distribute mail, fax, and scanned documents.
• Manage office inventory and data entry.
• Maintain a high level of confidentiality at all times.
• Support in marketing planning and events.
• Follows HIPAA, Medicaid, and VA regulations.

Skills

Excellent communication

Interpersonal skills

Multi-tasking

Organizational skills

Education

GED/HS diploma

Tools

Microsoft Office Suite

Job description

Position Summary: The Office Assistant is the first point of contact for the office and is also responsible for greeting visitors and dealing with queries from the public and customer and performs other clerical tasks as needed.

Hours: Hours: Full Time: Monday through Friday 8 am to 5 pm.

Location: Addus HomeCare 820 N. Kentucky Ave. West Plains, MO 65775

At Addus or Arcadia we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Answer incoming calls on main line and respond to all voice mails.
• Distribute and sort mail, collect faxes, and distribute to appropriate department, and prepare overnight letters/packages as directed
• Maintain Records, Filing, and Correspondence
• Assist with nursing clerical needs
• Copy materials and distribute mail/fax/scan documents
• Office Inventory
• Data entry
• Office organization
• Process Client Referrals
• Client Admissions
• Home Visits
• Field staff supply distribution
• Help coordinate annual office events
• Maintain a high degree of confidentiality at all times due to access to sensitive information
• Maintain regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all VA, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Assist in Marketing planning and events
• Other duties as assigned

Position Requirements & Competencies:

• GED, High School diploma
• 2 years of related experience required
• Experience with Microsoft Office Suite
• Computer savvy
• Excellent oral and written communication skills
• Ability to multi-task under tight deadlines
• Strong communication skills and interpersonal skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.