Home Care Coordination & Admin Lead

Serenity Home Health Care Agency LLC; South Bend (IN); On-site; USD 33,000 - 36,000; Full time

Job summary

Serenity Home Health Care Agency LLC in South Bend, IN is seeking a meticulous Home Care Coordinator (Medicaid Waiver & Veterans Programs). This full-time clerical role focuses on coordinating patient care, scheduling caregivers, and managing office tasks to ensure efficient daily operations.

The ideal candidate will communicate effectively with patients, families, and medical staff, uphold regulatory standards, and maintain accurate patient records with strong attention to detail.

Qualifications

• High school diploma or equivalent required; degree preferred.
• 3–5 years experience in Home Care and 3 years in office administration.
• Strong communication and organizational skills.
• Knowledge of home care regulations and standards.

Responsibilities

• Coordinate patient care: assess needs and develop care plans with patients, families, and professionals.
• Schedule and assign caregivers based on patient needs and care plans.
• Monitor caregiver performance, provide training and support.
• Maintain patient records and documentation; ensure compliance.
• Billing, insurance verification, and billing accuracy.
• Data entry and reporting of service delivery metrics.

Skills

Strong communication & interpersonal

Organizational skills

Office software proficiency

Medical billing & insurance basics

Regulatory knowledge (home care)

Operate office efficiently

Education

Healthcare management / office administration degree preferred

Tools

Microsoft Office

Scheduling tools

Healthcare management software

Job description

Serenity Home Health Care Agency LLC in South Bend, IN is seeking a meticulous Home Care Coordinator (Medicaid Waiver & Veterans Programs). This full-time clerical role focuses on coordinating patient care, scheduling caregivers, and managing office tasks to ensure efficient daily operations.

The ideal candidate will communicate effectively with patients, families, and medical staff, uphold regulatory standards, and maintain accurate patient records with strong attention to detail.