Home Care Coordinator (Medicaid Waiver & Veterans Programs)

Serenity Home Health Care Agency LLC; South Bend (IN); Sur place; USD 33 000 - 36 000; Plein temps

Résumé du poste

Serenity Home Health Care Agency LLC in South Bend, IN is seeking a meticulous Home Care Coordinator (Medicaid Waiver & Veterans Programs). This full-time clerical role focuses on coordinating patient care, scheduling caregivers, and managing office tasks to ensure efficient daily operations.

The ideal candidate will communicate effectively with patients, families, and medical staff, uphold regulatory standards, and maintain accurate patient records with strong attention to detail.

Qualifications

• High school diploma or equivalent required; degree preferred.
• 3–5 years experience in Home Care and 3 years in office administration.
• Strong communication and organizational skills.
• Knowledge of home care regulations and standards.

Responsabilités

• Coordinate patient care: assess needs and develop care plans with patients, families, and professionals.
• Schedule and assign caregivers based on patient needs and care plans.
• Monitor caregiver performance, provide training and support.
• Maintain patient records and documentation; ensure compliance.
• Billing, insurance verification, and billing accuracy.
• Data entry and reporting of service delivery metrics.

Connaissances

Strong communication & interpersonal

Organizational skills

Office software proficiency

Medical billing & insurance basics

Regulatory knowledge (home care)

Operate office efficiently

Formation

Healthcare management / office administration degree preferred

Outils

Microsoft Office

Scheduling tools

Healthcare management software

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Home Care Coordinator (Medicaid Waiver & Veterans Programs)

Full Time Clerical South Bend, South Bend, IN, US

2 days ago Requisition ID: 1086

Salary Range: $24.00 To $26.00 Hourly

Job Summary

We are seeking a dedicated, compassionate, and highly organized Homecare Coordinator to join our team at Serenity. This role will be responsible for managing and coordinating home care services for patients, ensuring the delivery of high-quality care, and handling various office administrative tasks to ensure smooth daily operations. The ideal candidate will work closely with caregivers, healthcare professionals, patients, and their families to provide excellent care and keep all aspects of the office running efficiently.

Responsibilities

Patient Care Coordination:

• Coordinate Patient Care: Assess patient needs and develop personalized care plans in collaboration with patients, families, and medical professionals.
• Schedule and Assign Caregivers: Manage daily caregiver schedules, ensuring proper staffing based on patient needs and care plans.
• Monitor and Supervise Caregivers: Oversee caregiver performance, provide feedback, training, and support as necessary.
• Communication and Follow-Up: Maintain regular communication with patients, families, and healthcare providers to ensure high-quality care and continuity.
• Problem-Solving: Address issues related to patient care or staffing, ensuring resolutions that maintain patient satisfaction.
• Ensure Compliance: Follow all company policies, healthcare regulations, and local laws. Keep up-to-date patient records and documentation

Office Administration:

• Office Management: Handle general office administrative duties, including answering phone calls, responding to emails, and greeting visitors.
• Documentation and Record Keeping: Maintain accurate records of patient care, caregiver assignments, and office communications. Ensure proper documentation of all services rendered.
• Billing and Insurance: Assist with client intake, verify insurance, manage billing and payments, and ensure that all documentation is accurate and up-to-date.
• Scheduling: Coordinate office and staff schedules, ensuring all meetings, appointments, and caregiver shifts are properly organized.
• Inventory Management: Monitor and order office supplies, caregiving materials, and equipment as needed.
• Data Entry and Reporting: Input patient and caregiver data into the company’s systems, generate reports, and track service delivery metrics.

Required Skills/Abilities

• Strong communication and interpersonal skills.
• Excellent organizational, multitasking, and time management abilities.
• Ability to manage office operations and maintain a positive and efficient environment.
• Knowledge of home care regulations and standards.
• Proficiency in office software (Microsoft Office, scheduling tools, and/or healthcare management software).
• Basic understanding of medical billing, insurance verification, and office administration processes.

Education and Experience

• Education: High school diploma or equivalent required. Associate’s or Bachelor’s degree in healthcare management, office administration, nursing, or a related field preferred.
• At least 3 to 5 years of experience in Home Care and 3 years of experience in office administration

Physical Experience

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Home Care Coordinator

Job Summary

We are seeking a dedicated, compassionate, and highly organized Homecare Coordinator to join our team at Serenity. This role will be responsible for managing and coordinating home care services for patients, ensuring the delivery of high-quality care, and handling various office administrative tasks to ensure smooth daily operations. The ideal candidate will work closely with caregivers, healthcare professionals, patients, and their families to provide excellent care and keep all aspects of the office running efficiently.

Responsibilities

Patient Care Coordination:

• Coordinate Patient Care: Assess patient needs and develop personalized care plans in collaboration with patients, families, and medical professionals.
• Schedule and Assign Caregivers: Manage daily caregiver schedules, ensuring proper staffing based on patient needs and care plans.
• Monitor and Supervise Caregivers: Oversee caregiver performance, provide feedback, training, and support as necessary.
• Communication and Follow-Up: Maintain regular communication with patients, families, and healthcare providers to ensure high-quality care and continuity.
• Problem-Solving: Address issues related to patient care or staffing, ensuring resolutions that maintain patient satisfaction.
• Ensure Compliance: Follow all company policies, healthcare regulations, and local laws. Keep up-to-date patient records and documentation

Office Administration:

• Office Management: Handle general office administrative duties, including answering phone calls, responding to emails, and greeting visitors.
• Documentation and Record Keeping: Maintain accurate records of patient care, caregiver assignments, and office communications. Ensure proper documentation of all services rendered.
• Billing and Insurance: Assist with client intake, verify insurance, manage billing and payments, and ensure that all documentation is accurate and up-to-date.
• Scheduling: Coordinate office and staff schedules, ensuring all meetings, appointments, and caregiver shifts are properly organized.
• Inventory Management: Monitor and order office supplies, caregiving materials, and equipment as needed.
• Data Entry and Reporting: Input patient and caregiver data into the company’s systems, generate reports, and track service delivery metrics.

Required Skills/Abilities

• Strong communication and interpersonal skills.
• Excellent organizational, multitasking, and time management abilities.
• Ability to manage office operations and maintain a positive and efficient environment.
• Knowledge of home care regulations and standards.
• Proficiency in office software (Microsoft Office, scheduling tools, and/or healthcare management software).
• Basic understanding of medical billing, insurance verification, and office administration processes.

Education and Experience

• Education: High school diploma or equivalent required. Associate’s or Bachelor’s degree in healthcare management, office administration, nursing, or a related field preferred.
• At least 3 to 5 years of experience in Home Care and 3 years of experience in office administration

Physical Experience

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Monday to Friday
9:00am to 5:00pm
40 hours per week