Home Care Client Services Manager - Hybrid & Outreach

Interim HealthCare Inc.; Irvine (CA); Híbrido; USD 34.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mileage reimbursement

Comprehensive benefits

Paid training and development

Hybrid role

Sign-on bonus

Descripción de la vacante

Interim HealthCare Inc. in Irvine, CA is seeking a Client Services Manager to connect families with home-based care, coordinate onboarding and ongoing service delivery, and partner with caregivers and healthcare providers.

This role blends office, field, and community work to improve senior care access. You will build trusted relationships with clients, families, and referral sources while managing care plans, scheduling, and program outreach in a fast-paced environment.

Formación

• Bachelor's degree or equivalent combination of education and experience
• One year of home care experience or three years of supervisory experience in healthcare or related industry
• Experience building professional relationships within healthcare or community-based organizations
• Demonstrated ability to build trust and develop strong relationships with clients, families, and community partners
• Strong communication, relationship-building, and customer service skills
• Excellent organizational, problem-solving, and time management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Valid driver's license and reliable transportation for local travel
• Familiarity with the Orange County healthcare market is a plus

Responsabilidades

• Serve as a trusted resource for clients and families, helping navigate care needs and access quality support
• Coordinate client onboarding, care planning, caregiver scheduling, and ongoing service delivery; conduct client visits and follow-up communications to ensure satisfaction
• Collaborate with caregivers and office staff to address care needs, scheduling changes, and service concerns
• Build and maintain relationships with referral sources, including hospitals, physician offices, case managers, social workers, rehabilitation providers, and senior living communities
• Represent Interim HealthCare in the community through outreach visits, networking events, and educational programs
• Increase awareness of Interim HealthCare services and support local growth initiatives through community engagement and referral development
• Track referral activity and contribute to achievement of client service and business growth goals

Conocimientos

Communication

Relationship-building

Customer service

Educación

Bachelor's degree or equivalent

Descripción del empleo

Interim HealthCare Inc. in Irvine, CA is seeking a Client Services Manager to connect families with home-based care, coordinate onboarding and ongoing service delivery, and partner with caregivers and healthcare providers.

This role blends office, field, and community work to improve senior care access. You will build trusted relationships with clients, families, and referral sources while managing care plans, scheduling, and program outreach in a fast-paced environment.