Home Care Client Services Leader

AccentCare; Waco (TX); On-site; USD 43,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

401(k) matching

Flexible spending account

Health savings account

Wellness program (Calm app)

Scrubs allowance

Job summary

AccentCare in Waco, TX is seeking a Client Manager for Personal Care Services to lead the Client Services team and ensure high-quality in-home care across Waco and surrounding areas. This full-time, on-site role offers a salary of $43,000–$44,000 annually, a Monday–Friday schedule, and opportunities for professional development within a purpose-driven, patient-centered culture.

Qualifications include a high school diploma or GED, 60 college hours, and 2+ years of supervisory experience in a

Qualifications

• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver's license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

Responsibilities

• Lead a team responsible for delivering exceptional client care and service while supporting the growth and success of the branch.
• Manage the day-to-day operations of the Client Services team, ensuring clients receive timely, high-quality care and support.
• Recruit, hire, train, and develop caregivers and team members to maintain a strong, reliable workforce.
• Oversee staffing and scheduling activities to ensure client needs are met and care services are delivered as planned.
• Build and maintain positive relationships with clients, caregivers, referral partners, and community stakeholders.
• Drive business growth by identifying opportunities to expand services and strengthen referral partnerships.
• Monitor client and caregiver satisfaction and proactively address concerns to ensure a positive experience.
• Ensure compliance with company policies, regulatory requirements, and quality standards.
• Provide leadership and support for on-call operations, helping resolve client and caregiver needs as they arise.
• Partner with branch leadership to implement company initiatives, improve processes, and achieve operational and business goals.

Skills

Leadership experience

Communication skills

Organizational skills

Problem-solving

Driver's license

Education

High School Diploma or GED

60 college hours

Job description

AccentCare in Waco, TX is seeking a Client Manager for Personal Care Services to lead the Client Services team and ensure high-quality in-home care across Waco and surrounding areas. This full-time, on-site role offers a salary of $43,000–$44,000 annually, a Monday–Friday schedule, and opportunities for professional development within a purpose-driven, patient-centered culture.

Qualifications include a high school diploma or GED, 60 college hours, and 2+ years of supervisory experience in a