Home Care Branch Manager - Sales & Operations

BrightStar Care; Raleigh (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

BrightStar Care is expanding its Raleigh-area operations with a Branch Manager to drive growth and operational excellence. This role emphasizes outbound sales, market development, and building a high-performing local team to meet milestones.

You will lead relationships with referral sources, oversee client onboarding, and coordinate with nursing leadership to ensure exceptional service as the business scales from startup to multi-unit expansion.

Qualifications

• 4 Year Degree (3.4+ GPA)
• 0-2 Years Business Development / Leadership Experience
• Proficient in MS Office Applications
• Outstanding Written and Oral Communication
• Valid Driver's License
• Current Car Insurance
• Proof of Leadership Roles and Winning

Responsibilities

• Build the BrightStar Care Brand through Actions and Deeds
• Grow Revenue Through Face-to-Face Interactions with Referral Sources
• Educate Referral Sources on BrightStar Care's Value Proposition
• Win New Business Using a Consultative Approach
• Handle In-Bound Calls and Convert Inquires to Clients
• Onboard New Clients in the Client Management System
• Complete Case Management Requirements
• Coordinate New Starts with the Director of Nursing, Scheduler and Central Office
• Follow Up with Clients to Ensure Service Exceeds Expectations
• Become Proficient at Sales, Recruiting, Scheduling, Accounting, Marketing and Case Management

Skills

Business development

Leadership

Written and verbal communication

MS Office

Driver's license

Car insurance

Leadership roles evidence

Education

4 Year Degree (GPA 3.4+)

Tools

MS Office

Job description

BrightStar Care is expanding its Raleigh-area operations with a Branch Manager to drive growth and operational excellence. This role emphasizes outbound sales, market development, and building a high-performing local team to meet milestones.

You will lead relationships with referral sources, oversee client onboarding, and coordinate with nursing leadership to ensure exceptional service as the business scales from startup to multi-unit expansion.