Home-Based Member Support Specialist

AIL; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Weekly pay

Bonus potential

Licensing guidance

Training support

Job summary

AO Globe Life invites recent graduates in business, marketing, or communications to join a fully remote, mission-driven team across the United States. You'll receive structured training, mentorship, and a pathway into leadership while serving clients via Zoom with a focus on enrollment and ongoing relationship management.

The position is 100% remote, independent-contractor, commission-based, with licensing guidance and ongoing professional development.

Qualifications

• Comfort with virtual meetings
• Customer service or consultative experience preferred
• Strong communication and people skills
• Self-starter with organizational skills
• Reliable internet and a Windows laptop/PC with webcam
• Authorized to work in the United States
• Willingness to obtain required state licensing if applicable
• Service-minded, mission-driven attitude

Responsibilities

• Hold client consultations virtually using Zoom
• Cultivate long-term client relationships
• Present supplemental benefit options tailored to each individual or family
• Maintain accurate digital documentation and manage follow-up communication
• Participate in mentorship and team development
• Deliver excellent, client-centered service
• Guide clients through enrollment clearly and professionally

Skills

Virtual meetings

Customer service

Communication

Self-starter

Reliable internet

Authorized to work in the UnitedStates

Licensing willing/ability

Tools

Zoom

Job description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

What You’ll Do

• Hold client consultations virtually using Zoom
• Cultivate long-term client relationships
• Present supplemental benefit options tailored to each individual or family
• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Focus on delivering excellent, client-centered service
• Walk clients through enrollment clearly and professionally

What You Bring

• Confidence with virtual meetings and everyday digital tools
• Customer service or consultative experience preferred, not required
• Strong communication and people skills
• A self-starter mindset with strong organizational skills
• Reliable internet connection plus a Windows laptop/PC with webcam
• Authorized to work in the United States
• Willingness and ability to obtain required state licensing, if applicable
• A service-minded, mission-driven attitude

Why You’ll Love It Here

• Equity opportunity (3%) for those who qualify
• Fully remote, flexible schedule
• Inbound client interest — no cold outreach
• A real path into leadership
• Full licensing and training support included
• Weekly pay tied to performance
• Supportive, people-first team culture
• Income growth through renewals
• Monthly and quarterly bonus potential

About Us

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.