Home‑Based Medical Receptionist

VNA Health Group; New Jersey; On-site; USD 22,000 - 33,000; Full time

Job summary

VNA Health Group's Visiting Physician Services in New Jersey seeks a Medical Receptionist to be the first point of contact for patients and caregivers. You will manage high volumes of calls and perform essential front-desk tasks to support clinicians delivering in-home care.

You bring a high school diploma, 2–3 years of experience, strong computer and communication skills, and a patient‑centered service mindset. HIPAA compliance and professionalism are expected daily.

Qualifications

• High school diploma required.
• 2–3 years work related experience.
• Strong computer skills.
• Knowledge of HIPAA.
• Knowledge of SpringCM archive system preferred.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Strong organizational and interpersonal skills.

Responsibilities

• Answers high volume of phone calls while providing excellent customer service.
• Provides administrative support to clinicians.
• Performs registration of new patients and insurance verifications.
• Provides back-up support for other team members as needed.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

Strong organizational skills

Interpersonal skills

HIPAA knowledge

Computer skills

Team collaboration

Education

High school diploma

Tools

SpringCM

Job description

VNA Health Group's Visiting Physician Services in New Jersey seeks a Medical Receptionist to be the first point of contact for patients and caregivers. You will manage high volumes of calls and perform essential front-desk tasks to support clinicians delivering in-home care.

You bring a high school diploma, 2–3 years of experience, strong computer and communication skills, and a patient‑centered service mindset. HIPAA compliance and professionalism are expected daily.