Home-Based Field Services Supervisor – Pumps

Hydro, Inc.; Chicago (IL); Remote; USD 85,000 - 115,000; Full time

Job summary

Hydro Inc. is seeking a Field Services Supervisor to oversee pump installations and serve as the customer liaison, with a home-based arrangement and extensive travel across the US and internationally.

This role emphasizes ensuring installation quality, safety, and customer satisfaction while supporting sales efforts. The ideal candidate will have strong field service experience with high-energy pumps, cross-OEM exposure, and excellent communication skills to coordinate with customers and

Qualifications

• Minimum 5 years field or shop experience on high-energy pumps and pumping equipment.
• Cross OEM experience is a major plus.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee pump installations at customer sites in the field.
• Travel to and from customer sites with overnight stays as required.
• Install and troubleshoot equipment for new and existing customers.
• Provide training and ongoing support to customers, sales and staff.

Skills

Pump knowledge

Field service

Sales liaison

Communication

Team player

Tools

MS Office

Adobe

Job description

Hydro Inc. is seeking a Field Services Supervisor to oversee pump installations and serve as the customer liaison, with a home-based arrangement and extensive travel across the US and internationally.

This role emphasizes ensuring installation quality, safety, and customer satisfaction while supporting sales efforts. The ideal candidate will have strong field service experience with high-energy pumps, cross-OEM exposure, and excellent communication skills to coordinate with customers and