Mobile Electromechanical Field Technician

Doc Services; Hicksville (NY); Remote; USD 45,000 - 65,000; Full time

Job summary

DOC SERVICES is seeking Electromechanical Field Service Technicians to service and repair equipment in retail environments. You will work from home, respond to service calls, perform preventative and reactive maintenance, and travel to customer sites across the United States.

The role requires a high school diploma, 2+ years of repair experience, ability to read schematics, and proficiency with Microsoft Office and service software.

Qualifications

• High school diploma or GED is required.
• Minimum two years of equipment repair experience or equivalent training.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Proficiency with Microsoft Office and call management software.
• Knowledge of safety regulations related to equipment repair.
• Excellent organizational skills and a professional demeanor.
• Valid driver’s license with proof of insurance.
• Strong written and verbal communication skills.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to service calls within customer expectations and DOC requirements.
• Provide documentation via handheld device as required by customer and DOC.
• Order parts and maintain inventory for efficient repairs.
• Travel to and from customer locations as scheduled.
• Evaluate and, when needed, educate customers on preventable service issues.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Read schematics

Communication skills

Organizational skills

Self-motivated

Driver's license

Education

High school diploma or GED

Tools

Microsoft Office

Call management software

Job description

DOC SERVICES is seeking Electromechanical Field Service Technicians to service and repair equipment in retail environments. You will work from home, respond to service calls, perform preventative and reactive maintenance, and travel to customer sites across the United States.

The role requires a high school diploma, 2+ years of repair experience, ability to read schematics, and proficiency with Microsoft Office and service software.