Holiday Retail Sales Associate – Gamer Concierge

GameStop; Maryville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

GameStop seeks a Seasonal Sales Associate to support the store team on a short-term basis during peak season, delivering outstanding guest service in a fast-paced, sales-driven environment. You will focus on sales, store maintenance, and customer service activities, working under direct guidance and with a willingness to coordinate with teammates.

The ideal candidate prioritizes customer satisfaction, is available for peak seasonal days, and has prior retail or guest service experience.

Qualifications

• Prior retail sales or guest service experience is preferred.
• Ability to communicate clearly with guests and teammates.
• Flexible availability for peak seasons, including nights, weekends, and holidays.

Responsibilities

• Provide best-in-class customer service by greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly, effectively, and courteously, and elevate customer issues and complaints in a timely and professional manner to a store keyholder.
• Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

Skills

Guest service

Sales

Communication

Teamwork

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

GameStop seeks a Seasonal Sales Associate to support the store team on a short-term basis during peak season, delivering outstanding guest service in a fast-paced, sales-driven environment. You will focus on sales, store maintenance, and customer service activities, working under direct guidance and with a willingness to coordinate with teammates.

The ideal candidate prioritizes customer satisfaction, is available for peak seasonal days, and has prior retail or guest service experience.